Systems Training And Support Specialist
CurrentMy responsibilities include but are not limited to the following:• Define and continually improve OneSite Services for the home office and portfolio• Create and maintain standardized processes and supporting documentation • Provide on-going training and support in identifying potential clients and supporting new sales• Effectively manage and prioritize the needs and demands of multiple properties simultaneously• Define and manage project scope to ensure company satisfaction while achieving departmental goals• Provide a high level of product and business knowledge.• Develop and maintain quality relationships and communication with other departments.• Actively and efficiently manage property activities so that services are achieved on time and within budget to the satisfaction of department heads.• Facilitate meetings and give presentations to department heads and property teams.• Identify issues as they emerge, determine appropriate course of action for resolution, and follow through to make sure the problem is resolved to the properties satisfaction in a timely manner.• Manage and schedule time to meet goals and maximize department profit.• Proactively continue to expand personal development and expertise through education and field experience.• Seek to minimize travel costs and expenses to company by scheduling appropriate travel arrangements in a timely manner in accordance with Advenirs travel policies.• Assist with the creation and maintenance of service related documents, check lists and procedures.
