Michael Makar Email & Phone Number

Egypt

• Participate in setting the organization’s strategy/roadmap and establishing business goals and directions
• Oversee the services/operations globally across all regions (USA, Canada, Europe & Middle East)
• Own P&L and budgeting exercise
• Accountable for revenue targets and profitability gross margin
• Initial, develop & own internal projects for operational optimization and efficiency increase across the organization
• Responsible for building and maintaining strong and diverse talents using latest technology trends and solutions to meet customers’ business needs

Cairo Governorate, Egypt

• Develops and coaches high-performing technical team by hiring diverse talent, prioritizing development, leading by example and preparing people for more senior positions in other parts of the organization
• Builds and transform new markets, identify, capitalize, and lead transformational shifts using Microsoft technologies in our customers
• Disciplined in business-management; adaptable to a culture of accountability; build a strong and active business network; drive the technical design of a customer agreed to deployment/consumption plan for all customer.
• Meets sales targets and operational standards
• Drives revenue and market share by leading a team of technical architects who are supporting solution sales opportunities leveraging the Microsoft Intelligent Cloud Platform to meet their high-potential customers.

Cairo, Egypt

• Drive, with rest of executives, the company strategic objectives, goals, expansion plans, market penetrations mapped to business and market needs
• Set, Review and approve all strategies/plans prepared by practices heads ensuring alignment with company strategic objectives
• Lead the budget exercise with Top Management and set revenue target guidelines for all technical teams in alignment with Commercial Department
• Monitor and review projects’ portfolio progress and status with PMO team ensuring achieving revenue plans, on time delivery and customer satisfaction
• Ensure alignment with customers of mega size projects and key managed accounts through steering committee meetings
• Overseeing Learning & Development plans for technical department in coordination with practices heads ensuring its alignment with strategic directions, industry knowledge & market business needs

Cairo, Egypt

• Managing the technical organization (business solutions department) and responsible of all delivery projects
• Plan team capacity, skill sets and required capabilities to satisfy the delivery business needs and continuous expansions
• Provides departmental objectives serving the organizational strategy goals
• Accountable for department revenue and invoicing targets
• Responsible for delivery excellence and best practices
• Monitor overall projects delivery and ensure successful delivery in terms of quality, meeting deadlines, cost and customer satisfaction

Connecticut, USA

• Managing a vertical account and responsible for its revenue, growth & development
• Identify prospects and clients’ needs/requirements to grow the business within the client scope
• Manage the client relationship and insures client satisfaction and exceed their expectations
• Generate innovative, creative solutions to unique problems and opportunities encountered in different environments
• Coordinate with other engagement managers to ensure maximum reusability of new applications and to guarantee alignment across different accounts
• Manage off shore project resources through entire project life cycle. Provide project related communications to the client

Cairo

• Manages all areas of project management: estimate, schedule, plan, scope, Risk, and quality to ensure customer delight
• Communicating with the client during requirements and design phase and through out the whole project life cycle
• Measures and tracks project progress and performance in terms of effort and budget
• Ensures delivery of high quality, documented systems according to established specifications and plans

Cairo, Egypt

• Manage all new evolving projects in my designated area
• Participate in performing the analysis, design, implementation and testing phases for new business requirements
• Develop all S/W Business Application modifications
• Develop technical and users’ manuals for new modifications
• Provide users with adequate S/W application training and ongoing support
• Solve application problems as well as proposing preventive solutions

Cairo Governorate, Egypt

• Design and Develop new S/W modules & features
• Provide technical Documentation
• Investigate new technologies
• Analyze and maintain production systems

Bachelor’S Degree, Computer Engineering

High School, Thanaweya Amma