Michael Malak Email & Phone Number

Melbourne, Australia

• Building market position by locating, developing, defining, negotiating and closing business relationships• Targeting and selling to multiple markets - selling training solutions• Identify trendsetter ideas by researching industry and related events, publications and announcements• Locating or proposing potential business deals by contacting potential partners • Developing negotiating strategies• Risk assessment• Identification of client needs and goals• Overseeing the development and growth of profitable new business and developing and maintaining effective key agency relationships

Melbourne, Australia

• High total revenue monthly average of 225K• Exceeding 150% of RPC% centre average• Balanced score card of mostly EE over the last 24 monthsDuties included:• Inbound calls - customer sales and service contacts, exploring and closing sales • Identify customer needs through standard questioning techniques• Product usage analysis and providing product / service information to customer• Entry of customer information into core Telstra systems • Determining status of request and assisting in the delivery of products / services through liaison with the appropriate area within the business

Dubai

• Started with a $250K territory, turned it into a $5.1 million territory• Market share increased from 2% to more than 55%• The brand became the strongest and most favourable by customers