Michael Malatin Email & Phone Number

As the founder and former CEO of Healthcare Parking Systems of America, Inc. Malatin is the pioneer of hospital valet parking and parking management services. In 1996, he developed the nation’s largest valet and parking management company dedicated strictly to hospitals and health centers. His vision single-handedly transformed the hospital parking landscape from an unsophisticated platform focused solely on the cars parked, to a highly important touch point to enhance patient satisfaction through specialized training based on Press,Ganey and Joint Commission standards. In 2007, Mr. Malatin sold the company to ABM Industries (NYSE: ABM). He had taken HPSA to 310 hospitals in 34 states with over 7,000 employees coast to coast, with revenues in excess of $50 Million. Based on his passion for service excellence and recognizing that a similar need existed outside of healthcare, Mr. Malatin decided to take on the challenge once again, this time to impact a new industry: Auto Dealership Logistics and Valet Services. In 2012, he founded Pinnacle Automotive Hospitality to innovate and raise the bar on how auto dealerships should receive their customers upon arrival to their service appointments. His mission elevated the service standards of the automotive dealership industry nationwide to an entirely new level with valet parking and porter services that even reached national awareness in new car sales advertising. In 2017, Camden Partners acquired Pinnacle which had grown to over $100 Million in revenues. Today, his legacy project has sparked a deep passion for exceptional guest service at the highest level. Evolution Parking & Guest Services has emerged in the hotel and resort industry with massive applause and anticipation. Mr. Malatin and his well-appointed leadership team have developed what has been described as a Company that will truly disrupt what hotels expect from their front door service provider. As an official partner with Forbes Travel Guide, Malatin proudly leads his team to new heights in service training and performance based on custom standards designed by Forbes exclusively for Evolution. Not considered a parking company but rather a hospitality company, Evolution may park cars, but its entire framework has been established to dramatically improve the guest experience, increase survey scores, and Elevate the Arrival and Departure Experience with an unprecedented approach to anticipatory service.

Listed skills include Team Building, Leadership, Sales Management, Customer Service, and 27 others.