Michael Malek Email & Phone Number

Puyallup, Washington, United States

Roy, Washington, United States

Yelm

As the Financial Analyst for the City of Yelm, I have been responsible for daily cash reconciliation. Ensuring Accounts Payable transactions are entered correctly and sent out to vendors in a timely manner. Accounts Receivable transactions are invoiced in a timely manner and that funds are received by date due. I am responsible for Bi-Weekly payroll cycles. This included payroll deductions, monthly and quarterly tax deductions and payments understanding Washington State Retirement and Tax guidelines. Reviewing and negotiating multiple union contracts and ensuring that each union standards are reflected throughout payroll and employee profile. Working on annual budget documents in collaboration with City Managers and Finance Director. Varying knowledge of customer service needs for the City. Was responsible for daily journal entries and reconciliations. Worked with Finance Director and Washington State Auditor to receive an award for our audit process in 2019 for 2018

Yelm, Wa

Olympia, Washington

As the Frontline Cage Supervisor I oversaw daily cash transactions. Was responsible for staffing the cage's frontline team, auditing cash dispensing machines. reconciled daily cash tills. Was responsible for over $100 million dollars in daily cash flow. Handled customer service request daily. Worked on daily scheduling. Vast knowledge of Nisqually Tribal Compact in regards to Washington State gambling Association requirements and standards. Work collaboratively with my team to ensure proper staffing and guest service needs were being addressed in a timely manner. This was a fast paced working environment that included various types of multi-tasking at all times.

As a Front Office Manager, I oversaw the productivity of the Front Desk Staff, regulate billing and expenses, Welcome each guest and ensure that the appropriate reservation is made for them. I also take care of Scheduling, Billing, Accounts Payable, Accounts Receivable, Business Forecasting and Coding.

Puyallup, Washington, United States

As the Night Auditor for the Best Western Premier Plaza in Puyallup, WA I completed all routine front desk staffing expectations including check in 's and check out's, complete nightly audit and reconciliation of daily and monthly reports. Completed monthly inventory and year end audits as well. My departure stems from being offered full time position within same company (Hollander Hospitality) as Front Office Manager got Holiday Inn Express Property.

Yelm, Wa

As a Teller, I work hard to ensure that all guest have their financial needs assessed and met in a timely fashion and maintain a professional and friendly work environment with all clients and Co-Workers. As a Vault Teller I must follow all cash handling procedures and work to continue a steady cash flow throughout the Branch.

As a Beverage Supervisor I am responsible for training, supervising, and evaluating all beverage service personnel. Responsible for beverage service scheduling and daily work assignments. I work to ensure quality of products purchased, produced, and served to customers. I implement and direct all procedures related to the ordering and purchasing of all products utilized by the beverage service facilities and staff. Perform monthly inventory. I enforce all beverage service regulations regarding health and safety issues for both employees and customers. I work hard to promote excellent customer and employee relations. Implements and maintains all beverage service control systems and provides appropriate reports to Management. Maintains a bar log book. Functions as a "hands on" working Shift Supervisor. I obtained my class 12 Mixologist License and was reissued my WA State Food Handlers Permit. I also continued to hold a class 3 tribal gaming license for this position

Worked diligently to provide excellent customer service to all patrons in as many ways possible. Familiarize myself with all variations of slot machines and games from multiple creators (IGT, MGAM, Multimedia, Ballys). Capable of troubleshooting and fixing many issues that arose with slot machines. Also able to answer customers inquires about pay lines or features each game may have. I was responsible for multiple cash transactions that ranged up to $100,000 on a daily basis. Obtained my class 3 tribal gaming license for this position.

As a Manager I work to ensure excellent customer service. Daily cash handling task ranging from, but not limited to $10,000 or more. I managed daily scheduling task with a crew of at least 20 people a day. As a manager I was in charge of training new hires to ensure that they had the proper tools to move them into their new line of work. Performed and entered monthly inventory. I have handled many different customer situations and have gained the tools to properly diffuse customer conflict. I worked closely to manage internal and external communication skills amongst crew. I continued my trainings with Food Handling Policies and Procedures along with passing the ServeSafe food Course.

Bachelor'S Degree - Communications And Public Relations, Communication And Media Studies, 3.8

Activities and Societies: Theater, JournalismGraduate

Public Relations/Image Management

Activities and Societies: Theater, SportsStudied Public Relations

Aa, Public Relations/Image Management

Activities and Societies: Theater, Sports, ChoirStudied Public Relations

Education record

Activities and Societies: National Honors Society