Michael Mancilla Email & Phone Number

Highland Park, Illinois

Libertyville

Libetyville

Libertyville, Il

- Established relationships with new customers – Showed customers how to use acquired vehicles after delivery.- Maintained contact with existing customers through meeting, emails and by phone.- Advised customers regarding payment options; loans and leasing banking terms.- Negotiated delivery and price variations.- Effectively took care of relevant paperwork.- Maintained familiarity with used cars and stayed updated regarding competitor's products.- Kept up to date on… Show more - Established relationships with new customers – Showed customers how to use acquired vehicles after delivery.- Maintained contact with existing customers through meeting, emails and by phone.- Advised customers regarding payment options; loans and leasing banking terms.- Negotiated delivery and price variations.- Effectively took care of relevant paperwork.- Maintained familiarity with used cars and stayed updated regarding competitor's products.- Kept up to date on changes in pricing, leasing programs, different incentives, campaigns and tradeshows. Show less

Mundelein, Il

- Managed overall vehicle flow and production in car wash operation.- Ensured car wash compliance with all government standards.- Performed opening and closing duties.- Recruited and hire car wash staff.- Provided feedback, coaching, and corrective action to employees as needed to maintain standards and improve performance.- Scheduled car wash employees according to the staffing model. Monitor hourly to ensure labor goals are met.- Achieved profitability goals.-… Show more - Managed overall vehicle flow and production in car wash operation.- Ensured car wash compliance with all government standards.- Performed opening and closing duties.- Recruited and hire car wash staff.- Provided feedback, coaching, and corrective action to employees as needed to maintain standards and improve performance.- Scheduled car wash employees according to the staffing model. Monitor hourly to ensure labor goals are met.- Achieved profitability goals.- Maintained accurate records and reporting.- Persuaded customers to buy more of a product or a more expensive product than they had intended. Show less

Mundelein, Il

- Ensured customer satisfaction.- Identified and promptly resolve customer concerns and complaints.- Ensured car wash quality standards.- Managed inventory of chemicals, towels, etc.- Conducted on-going safety training and meetings.- Trained all car wash employees according to the Turtle Wax certification process.