Michael Mangano Email & Phone Number

Santa Clara, California

• Covered 200+ mid-market/small-enterprise accounts in the northeast U.S. ranging in seat sizes of several hundred to several thousand.
• Built a territory-based tactical sales approach to increase the volume of engaged accounts and implement the best solutions for customers and partners.
• Certified in MEDDICC sales methodology and leveraged this qualification framework to uncover new opportunities.
• Actively engaged in prospecting discussions with end-user customers, positioning AMD client, server, and cloud solutions in line with their needs.
• Took the lead in progressing customer sales opportunities to closure and collaborated with partners when doing so across AMD’s network of OEMs, VARs, and distributors.
• Evangelized innovation and best-in-class product design to widen the reach of AMD’s market share.

Somerset, New Jersey

• Managed several large strategic accounts and functioned as the SHI representative for their end users on technology and business issues.
• Actively promoted and onboarded the adoption of SHI services such as software enterprise agreement support, cloud management, warehousing, IT asset management, technical consulting, lab support, datacenter.
• Collaborated with OEM hardware partners and software publishers to deliver full end-to-end solutions to my customers and ensure strong ecosystem support.
• Worked closely with internal teams such as inside/outside sales, operations, purchasing, warehouse, etc. to help drive positive workflows and maintain customer satisfaction.
• Consulted customers daily and always collected feedback to help improve internal processes.
• Identified areas of business that had upsell opportunities and took the lead on proposing new solutions.

Somerset, New Jersey

• Managed the relationship between Intel and SHI in a partner support role.
• Acted as a sales support resource for SHI reps to assist them with any Intel-related product questions and inquiries.
• Hosted frequent training sessions for hundreds of SHI reps to educate them on the latest Intel products and how to best position them based on workload, use case, vertical, etc.
• Collaborated with Intel and SHI marketing on creative enablement to drive key programs by using incentives, networking events and other value-adds for sellers.
• Partnered with Intel’s OEM network on successful campaigns that led to millions in new sales of client and datacenter solutions embedded with Intel hardware, mainly Core and Xeon products.
• Worked closely with Intel and SHI sales leaders on opportunities to penetrate targeted accounts and increase our IT hardware footprint.

Somerset, New Jersey

• Supported a large SHI commercial account that has over 20,000 end users.
• Acted as the face of SHI by being a central point of contact and assisting with all IT-related requests.
• Helped manage millions in run rate business across client/datacenter hardware, networking, software contracts, lifecycle services, etc.
• Processed hundreds of orders and quotes for the customer regularly.
• Assisted with managing customer data, opportunities, sales pipeline, deal registrations, etc. in our CRM.
• Identified customers IT needs and worked with our partner ecosystem to present fitting solutions.