Michael Marano Email and Phone Number

-Solving complex problems for highly visible customers at the edge of the AWS Network-Driving high-profile event operations calls to ensure customer issues are resolved in real time for globally streamed events-Automating network solutions to prevent and automatically mitigate customer impact-Supporting the transport of critical customer traffic between the AWS network and other network peers-Driving programs to ensure device health, software compliance, and scaling exceed industry standards and best practices-Building and 'operationalizing' Amazons traffic engineering system to most effectively utilize open edge capacity, and prevent congestion related customer impacting events

Corporate Fellow with Amazon Legal Technologies, Leading Amazon Legal’s transition from trouble ticketing to SIM ticketing, Amazon’s new trouble ticket system. Tracking migration and developing VP proposal for exceptions of business teams that cannot migrate on time. Assisting with program management of Contract Central, Amazon’s internal Contract Lifecycle Management system. Refining stakeholders’ requirements and on-boarding users to questionnaire usage, standardizing contracts across legal teams and speeding up the lifecycle of contracts.

Design, plan, and implement large scale networks and services for a 7000-person organization spread over the globe. Lead Technical Working Groups that drive cross-functional planning and coordination in order to ensure on time project and network delivery. Develop and define stakeholders’ requirements; communicate challenges and roadblocks to executive-level management and nest project within strategic vision of the company. Establish teams of network technicians and engineers that maintain, improve, and secure a classified campus area network through change management processes and implementing cutting edge Cisco technology. Secure the network by holding team to highest network security standards and best practices.Key Results Include:Headed the network planning and integration team for a multi-functional and cross-organizational large-unit exercise which delivered networks and services to over 10,000 personnel at different offsite locationsSpearheaded planning and implementation of “black core” network which provided multiple flavors of classified networks to 7,000 people across the installation and enabled access to home-based resources around the globeDesigned network and telecommunications infrastructure for the largest unit validation exercise in the history of the organization; headed the team that provided immediate incident response during the effortPersonally maintained and expanded home-station classified network in the absence of division network technicians for 1.5 years; provided 24/7 networks and services for global collaboration and status trackingCommended on evaluation report for being the #1 communications officer amongst all peers in the 10,000 person organization

Lead Army Officer in charge of planning and leading ceremonies and other special events in Arlington National Cemetery. Chosen for leadership abilities and established a proven track record of flawlessly training and executing ceremonial teams to honor the Nation and its heroes int Arlington and the Tomb of the Unknowns

Conducted supply chain operations for a 700+ person organization in a highly fluid environment. Lead fueling, vehicle maintenance, and resupply teams of 40+ personnel and provide 24/7 support. Developed policies and procedures unique to the unit in order to ensure proper resupply and maintenance operations in austere environments. Deployed the entire organization and its equipment to partner countries for coalition training events.

Commanded 42-man Infantry platoon in combat. Displayed outstanding leadership and perseverance by returning to lead platoon after being wounded in devastating IED attack. Consistently chosen for special missions and when immediate results were needed.