Michael Marc Email & Phone Number

Brandon, Florida, United States

601 Lithia Pinecrest Road Brandon Fl 33511

Manage day to day operations of the agency. Market the agency thru Brandon Chamber Leads Plus, Sun City Center Chamber and other venues. Write new business. Create and implement strategies to grow the agency.

Tampa, Florida

I was one of two collision consultants partnering with Geico to deliver the Geico Auto Repair Express experience to customers. We repaired vehicles in under 3 days with a 98% customer satisfaction rating.

Tampa, Florida

Mercedes Benz of Tampa is the flagship Mercedes Benz dealership of Asbury Automotive, a multi-billion dollar company with dealerships nationwide. The rebuild with state of the art service and body shop equipment and personnel opened in 2010 and I was stationed in the main service entrance because of my excellent customer service skills. While there I organized and streamlined all processes in the office resulting in greater efficiency of operations and improved customer service.I… Show more Mercedes Benz of Tampa is the flagship Mercedes Benz dealership of Asbury Automotive, a multi-billion dollar company with dealerships nationwide. The rebuild with state of the art service and body shop equipment and personnel opened in 2010 and I was stationed in the main service entrance because of my excellent customer service skills. While there I organized and streamlined all processes in the office resulting in greater efficiency of operations and improved customer service.I consulted in the hiring process to replace unproductive and negative employees with capable and willing people able to provide the ultimate customer service experience.Total body shop revenue increased by 35% by training estimators in customer service and process efficiency. Show less

Clearwater, Fl

Save Your World was a healthcare products company selling organically certified, all natural personal care products. Each product sold saved one acre of rain forest for one year. I recruited, hired and trained managers of warehouse operations and customer service.I ensured 100% order accuracy and 100% on time shipping of all orders.I was responsible for raw materials, production and finished goods to avoid out of stocks and backorders.Despite the quality of the products and… Show more Save Your World was a healthcare products company selling organically certified, all natural personal care products. Each product sold saved one acre of rain forest for one year. I recruited, hired and trained managers of warehouse operations and customer service.I ensured 100% order accuracy and 100% on time shipping of all orders.I was responsible for raw materials, production and finished goods to avoid out of stocks and backorders.Despite the quality of the products and service, sales remained low because of the cost of the product. The owner of the company was committed to saving the rainforest and providing a high quality, organically certified product which was very expensive to produce. Competition with non-organic products in a price conscious economy forced the closing of the business. Show less

Valrico, Fl

SCManagement Consulting provided supply chain and operations management consulting. During this time I researched and negotiated multi-temp storage and distribution facilities, staff, transportation providers and procured suppliers for various companies.I authored Operations Procedures Manuals and Restaurant Procedures Manuals for a fast food chain company on the West coast.I authored various Excel based budget models for single and multi-facility operations around the country.

Valrico And Lithia Fl

I assisted my wife in opening 2 Curves women's health studios and my son in opening a Pressure Cleaning Business.I founded Curves Owners Association Tampa Bay (COATB) to coordinate marketing and advertising activities and funds for our designated marketing area. I served as President in 2005 and 2006. I organized 44 Curves Clubs increasing club membership by 53% from 390 members to 597.As President of "Success Express" chapter of Business Network International in 2006, I increased… Show more I assisted my wife in opening 2 Curves women's health studios and my son in opening a Pressure Cleaning Business.I founded Curves Owners Association Tampa Bay (COATB) to coordinate marketing and advertising activities and funds for our designated marketing area. I served as President in 2005 and 2006. I organized 44 Curves Clubs increasing club membership by 53% from 390 members to 597.As President of "Success Express" chapter of Business Network International in 2006, I increased annual chapter revenue from $275000 to $1.8 million in 12 months. I also held various other positions on the leadership team such as Education Coordinator. Success Express, at that time, was considered to be the standard bearer for chapters around the state. Show less

Tampa, Plant City, Bartow, Port Of Tampa & Lois Ave.

Americold Logistics is a nationally recognized provider of refrigerated warehousing and distribution services. In my first year as GM I incurred $2.5 million in one-time expenses to upgrade neglected systems yet only missed annual profit target by $0.75 million.In year 2, we exceeded budgeted profit by $550,000 or 39%.Implemented KPI's improving productivity resulting in 33% reduction in headcount from 66 to 44 employees across the region.Implemented Kilowatt hour tracking… Show more Americold Logistics is a nationally recognized provider of refrigerated warehousing and distribution services. In my first year as GM I incurred $2.5 million in one-time expenses to upgrade neglected systems yet only missed annual profit target by $0.75 million.In year 2, we exceeded budgeted profit by $550,000 or 39%.Implemented KPI's improving productivity resulting in 33% reduction in headcount from 66 to 44 employees across the region.Implemented Kilowatt hour tracking saving 2 million KWH and $160000 annually. Show less

Downers Grove, Il

Perseco is the logistics provider arm of the HAVI group and is the preferred logistics provider to McDonalds globally.While at Perseco I implemented new supply chain procurement and distribution processes created by the McDonalds Integrated Logistics Team which I was a member of the year before while at Perman-Rocque, Lemont.I assisted in the management of national promotional product procurement and distribution activities for 40 domestic and 3 international distribution centers.My… Show more Perseco is the logistics provider arm of the HAVI group and is the preferred logistics provider to McDonalds globally.While at Perseco I implemented new supply chain procurement and distribution processes created by the McDonalds Integrated Logistics Team which I was a member of the year before while at Perman-Rocque, Lemont.I assisted in the management of national promotional product procurement and distribution activities for 40 domestic and 3 international distribution centers.My specific activities as Director resulted in improving Perseco's reputation in the McDonalds distribution community by 33% by providing significantly improved levels of service, specifically, promotional product run-out range and communications, confirmed by a National Survey. Show less

Lemont, Il

Perlman-Rocque was the distribution arm of HAVI Global Solutions and served 4 domestic and 13 international McDonalds markets.Managing McDonalds 2nd largest distribution center serving 530 restaurants with frozen, refrigerated, dry and promotional products I was responsible for operations and P&L for this unionized business unit with an operating budget of $15 million, 4 direct Manager reports from Transportation, Operations, Administration, Human Resources with a total of 140 on site… Show more Perlman-Rocque was the distribution arm of HAVI Global Solutions and served 4 domestic and 13 international McDonalds markets.Managing McDonalds 2nd largest distribution center serving 530 restaurants with frozen, refrigerated, dry and promotional products I was responsible for operations and P&L for this unionized business unit with an operating budget of $15 million, 4 direct Manager reports from Transportation, Operations, Administration, Human Resources with a total of 140 on site employees.It was from this position that I was promoted to Director, Field Distribution Services at Perseco.In my first two years as GM I negotiated $1.0million in new revenue.1999 budgeted profit was exceeded by 15% through improved production performance.I participated on a cross-functional team to secure savings of $2.0 million over three years by analyzing shortening usage and implementing revised distribution methods for shortening.I represented US Distributors on McDonald's Corporate Integrated Logistics Team. We designed new supply chain procurement and distribution processes that reduced system expenses by $105 million over 3 years. Out Team won the coveted McDonalds Team Excellence Award. I led the implementation of an automated purchasing/ordering application which became the model for a Purchase Order Allocation System used in the company wide PRISM application solution by all Perlman-Rocque McDonalds Distribution Centers. Show less

Bachelor Of Science (B.S.), Business Administration, Management And Operations

Activities and Societies: Delta Nu Alpha While acquiring my Bachelors Degree I worked full time at Perlman-Rocque, Lemont, a distribution.

Associate Of Science (A.S.), Traffic And Transportation Management

Activities and Societies: Delta Nu Alpha transportation fraternity. Worked in a warehouse to pay tuition for Degree in Traffic &.