Responsible for all phases of the TradeRev sales and retention cycle for franchise, independent and wholesale dealers. Functioned as the district leader and coordinated the activities of all in market customer facing TradeRev personnel. Provide constant sales and technical support to current users while proactively communicating and maintaining excellent working relationships with TradeRev users and prospects.

automotiveMastermind revolutionizes the way dealerships and manufacturers find, engage, and win customers by successfully leveraging Big Data Behavioral Analytics. Responsible for day-to-day customer relationship management, adoption and ongoing use of the Mastermind behavior prediction technology and predictive marketing campaigns. Conducted partnership launches, managed ongoing product implementation and training through regular monthly performance visits.

Primary responsibilities include consulting, supporting and new business development of Edmunds’ dealer products to a group of automotive retailers in the Queens/Long Island, NY market. Also reviewed online business practices and consulted with dealership management and Internet department staff regarding online best practices leveraging Edmunds’ trusted brand name and proprietary analytics. • 2014 & 2015 President’s Club • 2014, 2015 & 2016 - #1 Retention Rate/Account Executive - NY Region

Primary responsibilities include new business development, customer support and retention within the New York metropolitan region for Aspen’s multi-channel communication and direct marketing solutions. Develop and maintain strategic relationships with OEM Regional and District Managers by functioning as regional point of contact for Toyota, Jaguar/Land Rover and Volvo partnerships. Function as Nissan Dealer Direct and Infiniti Retailer Direct marketing representative for national and regional OEM sales promotions.

Primary responsibilities include new business development within New York market for OneCommand’s multi-channel communication and marketing solutions as an independent consultant. Developed and maintained strategic partnerships at corporate and dealership management levels within Mid-Atlantic and Northeast markets.

Functioned as the primary executive level point of contact for large automotive groups within various markets with a concentration on the NY/NJ/CT metropolitan, Northern VA and Baltimore, MD markets. The goal of this position is to build strong relationships and strategic partnerships at all levels of influence within an assigned customer base between 65 – 100+ groups.• Managed 5 of the top 10 and 10 of the top 35 largest automotive groups (AN & Wards) at various times• Consistently led department in activity, revenue and retention metrics• Functioned as the regional leader and coordinated all aspects of client interaction across all customer facing personnel

Led CARFAX’s successful field service program launch by managing a customer base of 300+ dealership accounts in the Long Island, NY market through systematic, consistent, and reliable subscriber visits. Increased revenue, usage, product awareness, and customer retention by utilizing company database information to develop an effective visit/call strategy.• Top performer as field team grew from 3 to 10+ Regional Account Managers over initial 18 month period • Increased revenue in excess of 70% & 40% the first 12 and last 6 month periods, respectively

Assisted in the design and implementation of company-wide policies and procedures for revenue maximization, cost savings, increased sales, and retention rates. Responsible for expanded financial reporting and communications while providing budget and forecast support to the VP of Finance and other departments.• Performed revenue impact analysis in key areas of systems downtime, sales promotions, new business development, and data acquisition partnerships to aid other departments in acquiring new strategic relationships• Member of CRM Task Force which forwarded recommendations to senior management for implementation resulting in improved internal efficiencies and superior customer service

Managed all online subscriber billing and A/R functions for nearly 18,000 active subscribers. Month-end close activities included bank reconciliation, payroll, sales tax filing, revenue and expense G/L reclassifications and accruals. • Managed all online subscriber and consumer revenues with sustained annual growth rates of 60% and 100%, respectively• Implemented P.O. Box Services and invoice format modifications that resulted in increased efficiency and cash flows

Primary duties included the design and implementation of billing, A/R and collection policies and procedures for an initial customer base of approximately 3,000 subscribers/dealers.• Reduced 120+ day balances from 13% to 7% within 60 days of hire and 60+ day balances to 4.5% within 1 year of hire• Implemented deactivation procedures for delinquent accounts and post deactivation/pre-collections letter writing campaign resulting in improved cash flows and increased revenues