Michael Marchal Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

Working with Enterprises to develop, enhance, and streamline IT processes to better align with the organization's values and goals.

Troy, Michigan, Us

Helping our SLED customers leverage technology to better service their students and citizens

Troy, Michigan, Us

Leading the K-12 SLED technical team along with the Proposal/E-rate team. By combining the two teams, we were able to help our sellers and customers experience smooth E-rate seasons.

Troy, Michigan, Us

Managing the team of pre-sales Solution Architects, we work together with the account manager and the customers to provide technical solutions to business problems.

Troy, Michigan, Us

Contracted by Mettler-Toledo to conduct several projects including moving website infrastructure from Columbus to Zurich, training the new outsourced IT team (Poland), and moving a data center involving 3 business units and 80 people.

Greifensee, Ch

Level-3 technical support for global infrastructure operations and business units’ problem resolution.Led virtualization team globally in designing and implementing VMware. Virtualized 90% of data center, which standardized implementations and designs across 3 global hubs, and reduced data center’s carbon footprintVendor manager for Cisco hardware, Cisco SmartNet, and HP Blade enclosures. IT migration oversight for corporate acquisitions. Led team in building LAN infrastructure across domestic facilities, including incorporating Metro dark fiber rings at the largest American site. Oversaw business requirements gathering, hardware procurement, and technical design/implementation.

Greifensee, Ch

Responsible for WAN serving all EU business units and training replacement engineers. Implemented regional centralized faxing solution. Level 3 technical support for regional infrastructure operations and business units' problems.

Greifensee, Ch

Handpicked to co-lead a year-long global WAN implementation project (Frame-Relay to IPSec VPN), connecting all business units worldwide. Collaborated with 2 partners in Switzerland and 1 in Malaysia through all phases of planning and execution including research, design, and build. Selected to serve on 5-member Active Directory Core Team, which designed and built globally uniform account and directory service, enabling sharing of data and services throughout the Mettler-Toledo network. Used programming and database skills to add further value to Active Directory by designing automation and migration tools.

Greifensee, Ch

Custom-created position and promotion to level-2 technical support. Identified opportunities to automate and improve helpdesk using client remote management solutions. Migrated Americas’ 4 largest business units from Novell to Windows NT. Built Citrix MetaFrame cluster that centralized support for troublesome applications.

Greifensee, Ch

Level-1 technical support. Initiated and developed a process to automate PC setup, Conceptualized, developed, and implemented in-house remote client management system for Windows 98 and XP.

Migrated several businesses from Novell to Microsoft-based environments, including setting up and maintaining systems and training clients. Fully rewired buildings to meet 10base-2 and 100base-T Ethernet standards. Grew business solely through referrals.

Westerville, Ohio, Us

As part of a 2-person IT team, provided server administration and desktop support across front office and manufacturing. Worked closely with engineers to calibrate tools, ensure continuity of operations, and increase productivity using real-time metrics.

Technical Theatre/Theatre Design And Technology

High School