Michael Margida Email and Phone Number
Michael Margida work email
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Michael Margida personal email
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As a dedicated relationship builder with a strong foundation in quantitative analysis and project management, I am driven by the art of cultivating meaningful connections and leveraging data-driven insights to empower informed decisions.🚀 Professional Journey:In my current role as a Senior Customer Experience Manager at 1st Day School Supplies, I've had the privilege of nurturing over 800 personal accounts, growing our book of business to a remarkable $3M+. Through creative digital advertising campaigns and excellent customer care, I've contributed to a 500% increase in sales. Salesforce has been my trusted ally in crafting custom reports and employing advanced prospecting techniques, even in the most competitive landscapes.Prior to this, as a Customer Success Manager at TradeOff Technologies, I shaped a customer journey that delivered advanced financial literacy to over 100,000 professional traders and investors. My role expanded to Affiliate Manager, overseeing marketing partners, influencers, and more. My knack for project management led global teams across four continents to deliver exceptional results and meet deadlines with precision.In my capacity as Director of Trading at Top Trade Tools, I honed my expertise in financial markets and trading instruments, helping clients worldwide gain insights into the dynamic world of trading. I spearheaded market analysis and led a customer engagement team that effectively communicated complex algorithmic trading tools and strategies to clients. My efforts streamlined processes and created a standardized approach for customer engagement.🌟 Key Skills:My skill set encompasses building customer trust and loyalty, effective communication, statistical data analysis, and proficiency in tools like Python, SQL, Tableau and data visualization tools (seaborn, Matplotlib, plotly). Being a digital native, I bring a unique perspective, bridging the gap between traditional and emerging financial markets.🎓 Education:While pursuing a Bachelor of Science in Information Systems Management at the University of Akron, I've completed a comprehensive Data Analytics Program at the TripleTen School of Data Science, equipping me with hands-on experience in Python, EDA, Statistical Data Analysis, Business Analytics, SQL, and Advanced Excel, through applied projects.🌐 Let's Connect:I'm passionate about connecting with like-minded professionals who value innovation, data-driven decision-making, and the evolving world of finance and technology. Let's connect!Email: mmargida@gmail.comGithub: https://github.com/AcePine
Dynamo Defi
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Head Of Written ContentDynamo Defi May 2024 - Present
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Vice PresidentIsland 99 Capital Jul 2020 - Present
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Senior Customer Experience Manager1St Day School Supplies Dec 2022 - May 2024• Responsible for growing & nurturing ongoing relationships with 800+ personal accounts. I use my interpersonal skills to establish in-depth relationships with each account, which helps me connect with them and better understand them. This means I can serve them much better! It also gives me a competitive advantage in a competitive industry. This method is effective as each year my book of business has grown by 20-50%.• Consistently finding new ways to grow accounts & earn new business. I enjoy creatively solving complex problems, and finding the right solution for each customer. Every customer deserves personal time and attention. I approach prospecting new business by finding unique ways to establish relationships.• Collaborate with Director of Marketing to creatively implement new digital advertising campaigns. Many of our campaigns utilize complex tech that we customize to serve our audience. Our campaigns have been crucial in growing our business and better serving our existing customers. We also boast a very high conversion rate across the board - on ad conversions, email opens / clicks, and site purchases.• Created and implemented tailored SOP for role• Utilize Salesforce to create custom reporting and advanced prospecting techniques in extremely competitive landscape -
Customer Experience Manager1St Day School Supplies Sep 2021 - Dec 2022
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Data AnalystTripleten Jan 2023 - Jan 2024Mastered intermediate & advanced topics in:- Data Analysis- Statistical Analysis- Machine LearningPersonal Projects:Yandex.Afisha Marketing Expense Optimization — Created a comprehensive EDA for the Yandex team and discovered critical insights to help the team spend marketing dollars in a smarter way.Built with: Python, Pandas, Matplotlib, Seaborn, PlotlySuperstore Analysis — Developed an analysis for the CEO of Superstore to help them understand what is causing customers to return their orders and how to reduce the volume of returned orders. Created a presentation to communicate results to stakeholders.Built with: Tableau, Excel, LoomOnline Store A/B Test — Prepared & executed an in-depth successful A/B test to assist an online store in boosting revenue.Built with: Python, sidetable, math, numPy, SciPy -
Director Of TradingTop Trade Tools Jan 2020 - Oct 2021Dallas, Texas, United States• Promoted to Director of Trading to help clients worldwide learn more about various financial markets and understand diverse trading instruments• Utilized extensive trading strategy experience to establish and retain consistent edge in markets• Responsible for analyzing markets and accurately executing complex orders on various trading platforms• Oversaw customer engagement team tasked with communicating complex algorithmic trading tools and strategies to clients• Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer engagement team
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Customer Success ManagerTradeoff Technologies Llc Nov 2017 - Oct 2021Denver, Colorado, United States• Built customer journey that effectively delivered advanced financial literacy to over 100,000 professional traders & investors• Promoted to Affiliate Manager with added responsibility of managing all affiliates associated with TradeOff; including marketing partners, influencers and more• Heavily involved with project management; responsible for leading & organizing teams across four continents to hit deadlines with accuracy and obtain exceptional results• Planned, managed and executed influencer digital marketing campaign that resulted in 600% increase in new users• Successfully pitched business to large investors and family offices, raised $3M
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Mobile Giving CoordinatorMgive Powered By Rally4 Sep 2018 - Jan 2019Greater Denver Area -
Sales ConsultantCascade Audi May 2016 - Aug 2016Cuyahoga Falls, Ohio -
TechnologistCascade Audi Apr 2015 - May 2016Cuyahoga Falls
Michael Margida Skills
Michael Margida Education Details
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Engineering Distinction -
Junior
Frequently Asked Questions about Michael Margida
What company does Michael Margida work for?
Michael Margida works for Dynamo Defi
What is Michael Margida's role at the current company?
Michael Margida's current role is Research | Data Analyst - Python, SQL | Using data to help companies serve their customers more effectively.
What is Michael Margida's email address?
Michael Margida's email address is jm****@****aol.com
What schools did Michael Margida attend?
Michael Margida attended Tripleten, Cuyahoga Valley Christian Academy (Cvca), The University Of Akron.
What skills is Michael Margida known for?
Michael Margida has skills like Customer Service, Marketing, Team Building, Management, Leadership, Product Development, Microsoft Word, Microsoft Excel, Strategic Planning, Social Media Marketing, Powerpoint, Team Leadership.
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