•Communicate with clients and building professionals, negotiating terms, reviewing budgets, and project progress•Supervise personnel and activities onsite•Develop work arounds for delays (think outside the box)•Established and maintained effective communication with crew members to ensure efficient operations•Managed all aspects of daily business operations including: budgeting, staffing, scheduling, inventory control, customer service, and sales

•Managed a team of sales representatives in order to achieve maximum results for company sales, merchandising, and in store execution goals•Managed the recruitment, hiring, training, and development of all depot sales staff•Presented financial reports to upper management on KPI’s •Monitored ongoing sales and expense performance to ensure opportunities for continuous improvement•Analyzed sales data and reports in order to make relevant business decisions •Managed customer relationships through continuous communication between sales, merchandising, and distribution operations to ensure maximum efficiencies and customer service •Ensured compliance and implementation of all company safety policies and procedures

-Managed a territory with annual sales exceeding $15 million with 8 straight years of positive growth against an aggressive budget.-Hired, trained, and supervised a staff of up to 20 employees.-Worked seamlessly with company ownership, General Manager, Transportation, Warehouse, IT, HR, and Customer Service Departments.-Consistently developed business plans and sales routes to ensure territory's maximum profitability, all while maintaining top tier customer service.-Managed sales incentives and motivated staff to increase results.-Completed all HR paperwork to include annual reviews, disciplinary warnings, investigation/safety observation reports, and new hire packets.-Assumed full responsibility for Profit and Loss statement, monthly expense reports, and weekly payroll submissions.-Conducted quarterly team meetings to review upcoming promotions, POS, holiday/seasonal product, sales numbers, and merchandising strategies.-Opened new accounts by following through on sales leads and having face-to-face meetings.-Assessed customer needs and developed plans to maximize sales growth based on existing category space, location, demographics, and retail layout.-Presented business plans, new items, and category advice to independent grocery and convenience chain customers.-Daily work on MS Office as well as the AS400 system.-90% travel within territory.

-Promoted after successful completion of management trainee program and 2 years as Assistant Manager working for multiple locations within the Boston district, known for being the highest volume group of stores in the Northeast.-Responsible for a store whose revenue exceeded $2 Million annually.-Supervised, assigned, and directed all store activities.-Developed and maintained strong working relationships with both front store, pharmacy, and vendor personnel.-Hired, trained, evaluated, motivated, and lead a diverse and successful team.-Effectively communicated information with entire staff in an open and timely manner.-Handled all customer relations issues in accordance with company policy and promoted a positive shopping experience.-Managed all inventory controls to include weekly ordering, LP initiatives, backroom organization, and inventory counts.-Full control of front store and pharmacy P&L.

-Completed 8 week management training program with top scores.-Assisted in overall coverage of store operations.-Trained and certified in RX and Photo lab operations.-Polished skills as a critical thinker and communicator within a retail environment.-Received firsthand experience in dealing with customer service issues at store level.-Handled all monetary responsibilities for front store, pharmacy, and photo lab operations.-Was given opportunity to experience all aspects of hiring, training, counseling, and terminating of employees.

-Supervised tent crew of up to 6 employees.-Maintained a professional attitude, appearance, and atmosphere while on job site.-Followed and executed specific plans for each party to ensure customer satisfaction.-Responsible for maintenance, delivery, and set up of all rental merchandise.-Directed crew activities to ensure timely completion.-Maintained open lines of communications with management, office, warehouse, crew, and customers.