Michael Mariscal Email & Phone Number

Run Clinical Data from our partnered practices and run against billing data with our systems. Catching all descrepencies and bringing the to complete reconciliation.Being a Regional Analys our Western partners, expecations to lead calls with leaders, stakeholders, VPs & clients in order to drive results to completion.

United States

Facilitate entire call resolution process from initial contact (call, email and Chat) to resolution for more complex system issues for Application Support.Provided onboard training for new hires in relation to our Dealer Portal Application.

Facilitate entire call resolution process from initial contact (call, email and Chat) to resolution for Application Support.Independently resolve/escalate request/issues, as needed using SQL Data Base, Linux commands Contribute general and Technical knowledge and skill to the information technology discipline to support team and/or department objectives

Irvine, California, United States

Facilitate entire call resolution process from initial contact (call, email and Chat) to resolution for L2 Application Support.Begin Correspondence with 3rd Party vendors regarding Hardware/Software Malfunctions

Irvine

Facilitate entire call resolution process from initial contact (call, email and Chat) to resolution for Application Support.Independently resolve/escalate request/issues, as needed using SQL Data Base, Linux commands Contribute general and Technical knowledge and skill to the information technology discipline to support team and/or department objectives.

Newport Beach, California, United States

*Department Layoff*Application management for mortgage loans requiring a discernible eye for incorrect/fraudulent information.Trusted to handle sensitive client information, including but not limited to SSNs, bank accounts, loan setup processing, and supplemental identifiers.Coordinates with multiple departments (Account Mgmt., Underwriting, etc.) to ensure accepted applications.

Newport Beach, California, United States

*Moved up to Junior Processor after this role within Commerce Home Mortgage*Application management for mortgage loans requiring a discernible eye for incorrect/fraudulent information.Trusted to handle sensitive client information, including but not limited to SSNs, bank accounts, loan setup processing, and supplemental identifiers.Coordinates with multiple departments (Account Mgmt., Underwriting, etc.) to ensure accepted applications.

Anaheim, California, United States

Charged with training and development of Front Desk Agents and other associated positions.Lead a team of fifteen in a 24-hour, never-closing industry.High-level client services responsibilities, including client problem-solving & financial dispute management.