Michael Marks Email & Phone Number

Acton, West London

Responsible for the establishment and management of all external service providers including manufacturer/ extended warranty, insurance. and repair services; installation services

Business consultancy specialising in Retail Reverse Logistics and Returns management and profitability solutions.

Responsible for all Aftersales and Technical functions in support of the Electricals business with Tesco

An experienced retailer with in-depth commercial management background. Performed a series of senior commercial, product marketing and service roles over the years. Developed new approach to Product Returns & Commercial Agreements including establishment & management of re-marketing function.Chain marketing/profit responsibility - developing a chain from 20 to 120 stores over 2 years covering all elements of marketing, product management and promotional activity etc etcRan Extended Warranty business across all of Group for 5 yearsDirector of Service Division