Michael Marre Email & Phone Number

Lakeville, Massachusetts, United States

• Lead team of four product managers who oversee Sales, Marketing and R&D. • Responsible for delivery of enhancements, changes and updates for SAP S4 migration.• Represent IT as lead for SAP S4 migration from IT Product Management team.• Work closely with IT PMO to improve product, project and program management delivery.• Build, update and meet regularly with key leadership to review 3-year roadmaps.• Coach, lead, develop and nurture our talent within the IT organization, focused on the IT Product Team. • Manage relationships with third-party managed services providers to make updates to over 40 applications. • Lead large scale projects to replace and enhance current systems, including enterprise CRM. • Manage relationships, SLAs and contracts with all technology vendors. • Prioritize overall portfolio of IT, business and company projects and programs.

Boston, Massachusetts, United States

• Member of Business Relationship Management team within the Strategic Planning/IT group. • Manage relationships with Six key stakeholders.• Oversee project requests from each partner. • Manage short- and long-term technology roadmaps for both partners and IT. • Assist in growth of newly redesigned Business Relationship Management practice. • Ensure strategic initatives are communicated and aligned with both partners and IT. • Manage contract purchases and renewals of all IT products used by supported partners. • Manage weekly check-ins with multiple partner group subsets. • Ensure requests and projects are aligned with IT strategic plan. • Assemble and regularly update partner project roadmaps.• Advocate for partner projects requests at quarterly project planning meetings.• Manage and report quarterly IT reports to business partners.• Assist in assessing and solutioning major incidents and problems within each department.• Lead continuous improvement process within the Salesforce development team.• Lead requests for new software and additional resources.

Boston, Massachusetts, United States

• Drive innovation and strategy through technology to help accomplish business goals.• Focus on stakeholder and technology relationship management.• Manage – Associate IT Business Partner team• Product Manager – Sales, Brand and Business Analysis Platforms & Systems. • Project lead – eCommerce API, click to buy and deliver (brand websites)• Led Salesforce implementation from discovery phase, in agile scrum methodology. • Manage user stories, priority, and backlog of multiple technology platforms.• Lead business case research and development of new platform options. • Liaison between IT, Sales, Brand, 9 Local Taproom locations and Business Operations and Analysis groups• IT Project Manager/Lead on all major IT projects.• SDLC manager for internal systems.• Indirect management of staff and co-workers on a day to day basis.• Work with Sales and Brand to identify IT needs.• Present on behalf of IT at all Orientations. • Work with IT team to improve technology needs for company.• Improve business processes used between IT, Sales and Brand teams.• Business Process Improvement lead for all Sales and Brand facing IT systems.• Work as IT Project Manager where necessary on major executive level facing projects.• Explore budgets and find areas to improve spending costs.• Work with stakeholders to improve internal sale systems used by over 500 users.• Work with stakeholders to improve internal POS system used by over 1200 users.• Improve digital landscape by bringing website management internal, creating major cost savings and efficiency.• Spend time in the field with sales to learn more about how they use technology and where we can improve.• Leading full revamp of internally built and maintained enterprise systems.• Develop trainings for 500+ Sales & Brand users.• Led initiative to bring 9 externally managed websites internal, resulting in large cost and efficiency savings.

Boston, Massachusetts, United States

• Lead rollout of PowerBI (business intelligence reporting) software to over 600 users to date.• Learn needs from business partners by spending time in the field with them.• Project Manager for new Tour System throughout company off-site locations.• Articulate Storyline E-Learning Training Software (Beginner/Advanced Course Certified).• Lead for innovation app for use at large new tap room.• Lead transition and communication of Microsoft Teams roll out from Skype for entire company.• 2019 Rookie of the Year award recipient.• Project lead for new Digital Asset Management (DAM)solution• Create roadmap and maintain continuous improvement ways of working with all stakeholders listed above. • Strategically focus on new technology solutions to drive and support business goals• Maintains a holistic business perspective with a strong bias towards sales and brand building. • Good working knowledge of the needs of sales and brand building reporting needs and tools. • Builds and sustains cross functional relationships, demonstrates persuasive communication and advocacy. • Work to identify potential cost saving efficiencies throughout all departments.• IT representative and presenter at New Hire Orientation.• Understands and demonstrates organizational best practices. • Strategic thinking and visioning, strong in identify relevant opportunities, new technologies and business.• Analytical thinking, Business requirements analysis, Process design and evaluation. • Change management, Planning, Execution, Monitoring, Delivering through others.

Boston, Massachusetts

Reporting to the CIO.• Liaison between IT, Sales and Brand• Project manager/lead on all major IT related projects• Responsible for daily SDLC management and enhancements of internal systems• Work with Sales and Brand to identify IT needs• Work with IT team to improve technology needs for company• Improve business processes used between IT, Sales and Brand teams• Business Process Improvement lead for all Sales and Brand facing IT systems• Work as IT Project Manager where necessary on major projects• Explore budgets and find areas to improve spending costs• Work with stakeholders to improve internal sale systems used by over 500 users• Work with stakeholders to improve internal POS system used by over 1200 users• Improve digital landscape by bringing website management internal• Spend time in the field with sales to learn more about how they use technology and where we can improve• Leading full revamp of internally built and maintained enterprise systems• Develop trainings for 500+ Sales & Brand users• Led initiative to bring 9 externally managed websites internal, resulting in large cost and efficiency savings• Lead rollout of PowerBI software to over 600 users to date• Learn needs from business partners by spending time in the field with them• Project Manager for new Tour System throughout company off-site locations• Articulate Storyline E-Learning Training Software (Beginner/Advanced Course Certified) • Lead for innovation app for use at large new tap room• Lead transition and communication of Microsoft Teams roll out from Skype for entire company.• 2019 Rookie of the Year award recipient

Boston, Massachusetts

Working in the Global Digital/E-Commerce team. Helped lead project of SaaS based Seismic software implementation firm wide in our Boston Office. Including training, improvements and sales enablement.Delivering high level, face to face updates to large groups of executives on a weekly basis.Updating them on project progress, upcoming dates and more. Experienced website architect and BA, leading multiple complete site redesigns for our internal and global websites.Leading collaboration efforts with marketing, sales and compliance groups amongst others on all projects and initiatives, driving maximum success and results.Working to help establish, build and improve our digital strategy.Experience collaborating, leading and working with teams in the U.S, Canada and Globally. Vendor relationship management as a member of the E-Business/Global Digital marketing team.Develop and teach training materials to all associates in response to recent projects and initiatives. Implementing new digital strategies including updated Google Analytics accounts for 20 internal sites. Coincides with adhoc and weekly reporting of various data.Experienced project manager with decorated collaborative skills, experience in leading teams as well as intern groups through project completion.Sales Enablement specialist.Traveled domestically training sales staff on Seismic mobile app, enhancements, Salesforce and other features. Has or am currently using ServiceNow, Seismic, Harte Hanks, JIRA, Workfront, Oracle CMS, Joomla CMS

399 Boylston Street Boston, Ma

Website and Digital Project Management & analytics within the Global Digital Marketing team.Regular duties include project management and execution of all web and digital entities. Often corralling and working with 20-30 different employees to get a task completed.Most projects are large scale website launches, campaigns and other intricacies around our marketing brand and execution.Oversaw and assisted in CMS migration in 2017 from Oracle to Joomla platform across over a dozen websites internationally.Launched multiple domestic and international websites. Working as project manager for all projects.

50 Post Office Square Boston, Ma

• Acted as a technical liaison on all day to day client needs, providing point of service support and consultation, researching desktop technology issues and solutions, analyzing product trends, and providing customer service excellence to all clients globally. • Learned new computing tools, delivered technical services, executed infrastructure projects / hardware and software upgrades, and engaged colleagues through special events, and workshops.• Provided answers to clients by identifying problems; researching answers; guiding client through corrective steps.• Improved client references by writing and maintaining documentation.• Partnered with business lines to provide liaison services including technical consultation.• Improved quality service by recommending improved processes; identifying new product and service applications.• Maintained operations by following policies and procedures; reporting needed changes.• Maintained quality service by following organization standards.• Placed software into production by loading software into computer; entering necessary commands.• Placed hardware into production by establishing connections; entering necessary commands.• Participated in quarterly hardware lease return refresh cycles.• Contributed to team effort by accomplishing related results as needed.• Maintained / managed ticketing system; reviewed / updated hardware and software requests as needed, and fulfilled / actioned technical requests as needed. • Prepared equipment for special events, and Partner presentations. Skills and Qualifications:Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service Excellence, Quality Focus, PC Proficiency, System Administration, Presentation Skills, Organizational Skills, Presenting Technical Information, Written Communication, Training, Technical Zeal, Self-Development, Self-Confidence, Microsoft Office Skills, Reporting Skills.

Hanover,Ma.

Ground floor of the development team of largest indoor sports complex in New England. Assisted in funding, development and original business partnerships from start of project. Made relationships with all clients through first 16 months of operation. Eclipsing year one projections by 20%.Running operations for New England's largest indoor sports complex. Setting up and scheduling of all soccer, lacrosse, basketball, futsal organizations in our facility. Using software such as EZ Facility to manage all operations and events that take place in our facility.Scheduling and executing tournaments of up to 120 teams as well as leagues of up to 100 teams.Managing and organizing all staffing for our facilities. As well as supervising and executing all Advertising and marketing director, writing all press releases and dealing with marketing firms as well as updating our a 14,000+ person email distribution list.Controlled staff and payroll for staffing.

Certificate, Negotiation Mastery, Pass

Bachelors Of Arts Degree In Corporate Communication/Marketing, Corporate Communication

Activities and Societies: Bachelors Degree in Corporate Communication and Finance. Minored in Business Management and MarketingCorporate.