Michael Martello Email & Phone Number

Bellevue, Wa, Us

•Daily leadership of field technicians to ensure proper workload mgmt, operational excellence and deadlines met. • Fostering teams professional development & Evaluation of technician’s performance and assurance of goal driven orientation • Consistently innovating new ways to execute on the vision & directives of superiors as it applies practically in the field• Promote fiscal responsibility by: Conducting in-depth budget analysis, enacting spend efficiency, contractor negotiation, and actively managing operational spending (resulting in an overall 10% R&M Budget Reduction)• Prioritization of customer experience & minimization of down time• Maintain upward mobility momentum, avoiding personal career stagnation at a rate of 4/5 (years to organizational level advancement)• Daily collaboration with RF, Development, Switch, and Transport to ensure consistency across all functional groups. Advocate for interdepartmental cooperation.• Repeatedly requested by peers to participate on interview panels to promote the highest level of talent acquisition• Performed a range of supervisory functions that included: proper training, team building exercises, promoting quality cross departmental function, maintaining discipline and safety. • Encourage constant communication with team technicians during our daily morning meetings, ensuring each individual on my staff has a voice that will be considered and valued. Asset Lifecycle Management NJ Market Mgr.• Maintaining the Nation’s #1 ALM Market KPI since my transition from Market Lead to Market Mgr.• Responsible for tracking & loss prevention of $250M worth of company assets• Subject matter expert: Reporting & Compliance• Continued creation and enforcement of Market Level Compliance Standards & Protocols applying to TMO Internal Staff/External contractors• Recruitment and training of highly skilled technicians onto the NJ ALM team, further reinforcing the breadth and depth of our market team’s talent base

Bellevue, Wa, Us

ALM MARKET LEADTracking and accountability for an excess of $260M in company assets <br>• Drove the overall NJ-Market rank from lower half of Northeast Region in 2018 to our current and consistently unrivaled #1 rank in the NE Region. Position has been held for 1+yrs . #1 in The Nation for markets of our highest magnitude (consistent top 3 rank nationwide amongst all markets, regardless of size)<br>• Ensure internal and external compliance with all ALM Policies and Standard Operating Procedures while regularly communicating expectations<br>• Oversee & execute penalty enforcement and billing for non-compliance/loss<br>• Develop & optimize best practices documentation (ie. standardize Asset Investigation Process) and conduct regular training sessions for T-Mobile staff <br>• Mandate and conduct contractor education/evaluation with hard checks on full participation <br>• Daily distribution of asset reports, loss prevention tracking & market/tech standings<br>• Liaison between ALM Regional Team>FOPS/Hybrid>GC’s/Ericsson/Subs<br>• Establish market, team, and individual employee goals while adamantly tracking progress until reached, maintained, & exceeded<br>• Facilitate CATS software installation on techs’ handheld devices for market-leading pilot program. Work with Admin. Team as beta user to develop and optimize software features. Drove NJ to first market with 100% technician participation on what has become the new BYOD scanning standard.

Bellevue, Wa, Us

• Proven track record of successfully loading and troubleshooting GSM AWS LTE & 5G Nodes and associated supporting components• 2.5months serving as 'Acting' Manager during team leadership transition• current in technical theory, application, and operational discipline• transport and power troubleshooting. Work vigilantly with power and backhaul providers to ensure a timely ETR• Routinely volunteer to support special hardening projects (often requiring maintenance window) ie. SAS installs, L19 Lite, permanent generator, B4 upgrade, etc.• Maintain an ongoing diligence to reduce down-time, performance degradation, & alarms• Consistently backup and support colleagues to create a more robust team cohesion• North Team Generator Organization and Tracking Lead(April 2018-February 2021)• Volunteered for all relief efforts including Sept. 2019 travel to North Carolina for Hurricane Florence Relief Effort and was subsequently selected by Sr. Director (based on my written assessment) to contribute on improving response efficiency/dispatch planning and EHS component.

King Of Prussia , Pa , Us

• Developed safety policies, programs and implemented best practice procedures while reducing OSHA recordables• Served as communicative intermediary between Corporate EHS division and operational/maintenance personnel• PPE procurement, maintenance, organization and distribution • Product research in accordance with ASTM Specifications• Weekly formal presentation creation and conduction • Internal permitting• Emergency Response drill supervision, recording and coordination with local municipality Fire Fighters• Inspection (all frequencies) for compliance with Storm water, Hazardous Waste, and Solid Waste facility permits• Surficial water sample collection, data analysis, tabulation & submission to NJDEP

Environmental Scientist• Soil/GW sample collection and preparation in accordance with NJDEP technical guidance• Reporting to state environmental agencies and upper management• UST Removal/Closure• Figure composition and data result tabulation• Client/contractor relations maintenance, scheduling & permitting• Data Management• NJDEP File Review• Bid Walk-Through/Site Assessment• Bid Composition/Providing cost estimates for formal client proposalsEHS Officer• Site Specific Health and Safety Plan Composition• Conduct H&S Staff Training• Compose SOP Manuals via OSHA Guidelines• Conduct Site checks for OSHA compliance• Protective Equipment Inventory acquisition, maintenance, organization & distribution

Environmental Remediation Consulting Services and OperationEmergency response, regulatory compliance, site remediation, site assessment, underground storage tank closures, assessments, soil remedial action techniques, ground water remedial investigations, ground water remedial actions & assessments and insitu remedial action applications, and regulatory liaison with state/local officials.UST tank closure licensedConfined space entry licensedOSHA 40 hr HAZWOPER Certified

Danbury, Ct, Us

Served as the primary support liaison for data investigations between clients and IMS in order to facilitate a positive and productive long-term relationship. Researched, analyzed and responded to client data inquiries regarding data trends, data applications, IMS systems, and methodologies. Ensured resolutions for the data investigations meet the time lines outlined in the Client Service Level Agreements. Responsible for proactive analysis of key client pharmaceutical products. Researched, analyzed, and responded to client inquiries ranging from moderately difficult to complex and non-routine. Completed data analysis and served as primary provider of guidance to clients including Pfizer, Allergan, Abbott, and MedicisUtilized various PC and IMS Mainframe tools to research, analyze, and resolve inquiries that require an in-depth understanding of the client and IMS processes. Built, established, and maintained a positive relationship with clients and served as their day-to-day contact. Understood and effectively communicated both routine and complex database processes and methodologies for client inquiry resolution. Worked with various IMS internal departments to validate and/or correct database issues. Coordinated with internal data management groups to ensure inquiry responses are meeting Client Service Level Agreement guidelines. Utilized creativity and originality to identify opportunities for custom solutions, internal enhancements and revenue generation. Conducted product and process training for other employees.

Newyork, Ny, Us

Operations/ReservationsConnected executives to conferences calls while developing a working knowledge of Allegro Systems computer based phone program.Conducted customer services by analyzing and alleviating discrepancies with system, sound quality.Booked conference call reservations.

Master Of Business Administration - Mba

B.S., Environmental Policy, Public Health