I am an experienced Computer Network Engineer with over nine years of expertise in network design, escalation support, and systems administration. I bring a comprehensive skill set in network security, cybersecurity, and artificial intelligence, with a strong focus on leveraging AI and machine learning to enhance automation and intelligent solutions. I thrive in dynamic environments where innovation, reliability, and cutting-edge technology are crucial for driving success.My technical proficiency covers LAN, WAN, Ethernet, Frame Relay, and various IP routing protocols such as OSPF, IGRP, RIP, BGP, and EIGRP. I excel in designing, configuring, and implementing complex network topologies to ensure seamless communication across TCP/IP, UDP, and other protocols. In addition, my knowledge in artificial intelligence and machine learning enables me to deliver solutions that optimize network performance and improve security.With a solid background in cybersecurity analysis and programming languages such as Python and JavaScript, I offer a diverse range of skills that include embedded systems and automation technologies.Key Skills:Artificial Intelligence & Machine LearningNetwork Security & DesignPython ProgrammingRouting & SwitchingFirewall ConfigurationVLAN SetupCyber Threat ManagementNetwork Access ControlSystem AdministrationIT Server Management & SupportIT Virtualization (Hyper-V)
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Application Test EngineerTester WorkLisbon, Portugal
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Qa EngineerBairesdev Feb 2022 - PresentSão Paulo, Brazilcollaborating with stakeholders to define network-specific testing requirements and acceptance criteria, developing test plans and scenarios focused on network performance, security, and functionality, executing network tests manually or with automation tools -
Network Security SpecialistUpwork Oct 2020 - PresentNairobi County, Kenya -
It Network EngineerSkynet Technologies Dec 2019 - Jun 2021I analyzed software, hardware, and network systems for various transmission systems, configured and installed routers, switches, and wireless controllers, managed MikroTik switches, routers, and firewalls, and maintained company servers, computers, printers, cables, and other equipment. I acted as the primary contact for network emergencies, identified, reported, and resolved network security violations, and diagnosed network problems involving hardware, software, power, and communications issues. -
Customer Support EngineerElink Network Providers Mar 2019 - Nov 2019I analyze service performance trends, escalate detailed issue tracking and status updates to the ticket logger, process automation capabilities and detect possible procedural improvements, resolve customer queries forwarded by the Level 1 Team, coordinate feedback to customers when analysis from other implementation and development teams is required, diagnose and troubleshoot customer technical problems, and perform customer service monitoring and value analysis
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Technical Customer Support SpecialistTrendpro Systems Limited. Apr 2014 - Oct 2016Responded to Customer queries in a timely and accurate way , via phone and email on software products .Identified Customer needs and helped Customers use specific company features including software apps forbusiness operations including POS software for point of sales for supermarkets.Exceeded retail sales goal by 10% per quarter over the course of one year.Improved customer satisfaction by 12% in three months, according to in-store and surveys conducted by the company -
Computer Maintenance EngineerFirestone Liberia Jan 2008 - Dec 2009Harbel City, Margibi County, LiberiaInstalled , troubleshooted , maintained and Configured both software and hardware and tested the solution foreffectivenessMaintained the operating system and security of the company database and computers and also plannedhardware and software systems upgrade.Documented all supported systems and applications to effectively train the new and existing teams worked with project managers, developers, quality assurance and staffs to resolve technical issueCreated and presented an excellent image of the company and its services to customers.
Michael Matardi Education Details
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Artificial Intelligence , Machine & Deep Learning -
Ccnp Enterprise & Ccna -
Uk Rqf/Eqf Level 6 Qualification , UgicGraduated With Honors -
Stella Maris Polytechnic UniversityElectronic Engineering
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Eaics CollegeDistinction
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Secondary School Certificate
Frequently Asked Questions about Michael Matardi
What company does Michael Matardi work for?
Michael Matardi works for Tester Work
What is Michael Matardi's role at the current company?
Michael Matardi's current role is Application Test Engineer.
What schools did Michael Matardi attend?
Michael Matardi attended Edu Effective Business School, Cisco Networking Academy, Uk Rqf/eqf Level 6 Qualification , Ugic, Stella Maris Polytechnic University, Eaics College, St. Pius X Catholic School.
Who are Michael Matardi's colleagues?
Michael Matardi's colleagues are Joshua Dunbar, Antonina G, Mohamed Moustafa, Gor Saakyan, Steven Moble, John Dominic Ragudo, Noelia Shugey Alvarez Vigo.
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