Michael Mathwig Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Orlando, Florida Area

Independent Piano Technician servicing the Orlando Florida area. Tuning, Regulation, and repairing pianos for individuals and institutions.www.keynotetuning.com

Lake Mary, Florida, United States

• Provided back-end configuration and maintenance of the production CMS (Optimizely) for the Internal Auditor Magazine and the Institute of Internal Auditors website
• Collaborated with cross-functional teams to plan and schedule content publication in alignment with marketing campaigns and overall content strategy
• Proofread content to ensure accuracy, clarity, and consistency
• Hands-on managing content within CMS (Optimizely), to create, edit and publish content that aligns with brand voice and strategic goals
• Ensured proper formatting, image optimization, and tagging for search engines
• Maintained the website structure, navigation, and overall organization

New York, New York, United States

• Developed and produced member facing campaigns using multiple channel approach
• Conducted A/B testing to gain insight for future campaigns
• Supported technical campaign implementation with production team

Atlanta, Georgia, United States

• Developed, maintained, and optimized Emory Healthcare digital assets including webpages, landing pages, microsites, and forms
• Developed and maintained Emory's COVID-19 Resources and Safety Center
• Collaborated with cross-functional teams to plan and schedule content publication in alignment with marketing campaigns and overall content strategy
• Maintained existing location finder functionality
• Provided back-end configuration and maintenance for the production CMS (Cascade)(Sitecore)
• Uploaded and managed multimedia content (images, infographics, etc.)

Orlando, Florida Area

• Clients Include:Emory Healthcare – Atlanta, GA
• Coordinated with Marketing Managers and staff at all levels of the organization to identify requirements, design, and implement web edits and upgrades
• Maintained existing location finder functionality
• Provided back-end configuration and maintenance for the production CMS (Cascade)
• Assisted in migration of the on-line physician finder functionality to Kyruus Provider Match
• Coordinated testing and Q/A for Kyruus Provider Match and Cascade 8 Upgrade

Clearwater, FL

• Visionware Productivity Specialist
• Kronos Visionware database administrator for four Baycare hospitals
• Produced and distributed Kronos Visionware productivity reports to all levels of management
• Maintained Kronos Visionware system to assure accuracy in data distributed
• Audited productivity data to identify changes in processes at the department level
• Performed account analysis using the Diver and TSI Cost Accounting System Finance Tech III

Clearwater, Florida

• Fiscal Records Auditor
• Performed complex audits of guardianships filed with the county on a yearly basis
• Assisted customers, attorneys, and guardians with questions regarding statutory requirements
• Prepared orders for the Court’s review

Tampa/St. Petersburg, Florida Area

• IS Computer Operator
• Entered and balanced daily batches in an AS400 environment
• Maintained and ensured daily batch report accuracy
• Acted as an Operator, completing nightly cycle transmissions Refund Specialist
• Became a Subject Matter Expert (SME) of the Medic Computer Software
• Researched credit balances to determine accuracy

Des Moines, Iowa Area

• Cash Management Specialist
• Accurately deposited and posted customer premiums utilizing OCR and CRT processing
• Researched and solved various balancing problems related to member and group records
• Conducted research of group member numbers and cash entered into corporate computer systems
• Balanced membership group refund checks and performed monthly account reconciliations Claims Suspense Examiner
• Performed screening, coding and data entry duties to ensure timely and accurate processing of claims