Michael Mavar

Michael Mavar Email and Phone Number

Parts and Service Director @ Palm Coast Ford
Daytona Beach, FL, US
Michael Mavar's Location
Daytona Beach, Florida, United States, United States
Michael Mavar's Contact Details
About Michael Mavar

Your company has weeds that have grown up right along with your business. Left unchecked, they can choke gains as quickly as they’re achieved. I’ve made it my life’s work to find and pull these weeds: identifying the core problems and creating solutions that eliminate waste and build the foundation for success for years to come. My record of success heading cross-functional teams, monitoring automotive dealership warranty procedures, increasing sales figures, meeting consumer requirements, conducting in-depth profitability analysis, and achieving set objectives. Through a combination of data-driven decision making, an ability to understand process deficiencies, and a keen understanding of how people—whether employees, vendors, customers, or partners--impact operations, I offer a track record of multimillion-dollar gains, rapid operational turnarounds, and right-fit infrastructure that grows with the organization. A few of my credentials include… ~ Ford Certified Master Service Manager ~ Certificate in Auto Collision Repair Engaging and collaborative, I am a trusted partner to C-level leadership, relied upon to identify and capitalize on opportunities for major savings and process improvements. If you are ready to pull the weeds that are choking your operations, contact me today.

Michael Mavar's Current Company Details
Palm Coast Ford

Palm Coast Ford

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Parts and Service Director
Daytona Beach, FL, US
Employees:
46
Michael Mavar Work Experience Details
  • Palm Coast Ford
    Parts And Service Director
    Palm Coast Ford
    Daytona Beach, Fl, Us
  • Palm Coast Ford
    Parts & Service Director
    Palm Coast Ford Nov 2020 - Present
    United States
  • Autonation Ford Sanford
    Service Manager
    Autonation Ford Sanford Jun 2019 - Nov 2020
    Sanford, Florida
  • Mullinax Ford
    Service Manager
    Mullinax Ford Aug 2015 - May 2019
    New Smyrna Beach, Florida
    I managed marketing and advertising functions that improved sales and profitability. I oversaw the overall claims and warranty processes. I achieved bottom-line results by leading all facets of ford service department quick lane tire and auto center. I administrated cashiers and service advisors, technicians, and support staff members. I responded to customer concerns, co-ordinate with vendors and the manufacturer, controlled detailed budget, and attained sales goals.A few key accomplishments in this tenure include:~ Raised service sales by 33%, 28%, and 32% along with gross by 31%, 23%, and 38% as well as adjusted selling gross by 54%, 21%, and 48% in addition to traffic by 25%, 11%, and 21% in 2015, 2016, and 2017 respectively.~ Earned Excellence award winner in 2016 and 2017 for sales and customer satisfaction.~ Performed warranty study to raise warranty labor rate ranging from 105.00 to $132.95.
  • Msx International
    Regional Operations Manager
    Msx International Jul 2014 - Aug 2015
    Orlando, Florida Area
    I accelerated business growth by coordinating with dealer principals (owners), general managers, parts and service directors, service managers, parts managers, quick lane managers, advisors, and techs. I determined and met business requirements by conducting comprehensive studies. I optimized sales, profit, and traffic by spearheading ford customer service division. I accomplished goals by assisting dealers with marketing and advertising plans to sell products and services.A few key accomplishments in this tenure include:~ Improved operation efficiencies while maintaining quality and customer’s satisfaction rate.~ Credited for augmenting overall sales and profit for Orlando region.
  • Msx International
    Quick Lane Retail Operations Specialist
    Msx International Oct 2012 - Jul 2014
    Cincinnati Region
    I devised and implemented effective improvement strategies by reviewing data regarding dealer financials and operational assessments. I maintained advisor-selling systems and delivered process improvement solutions at aftermarket or retail level. I conceptualized and rolled-out robust metrics to keep dealerships focused on growth and ROI. Formulated and disseminated detailed reports to the higher management.A key accomplishment in this tenure include:~ Promoted to regional operations manager in recognition of outstanding performance.
  • Germain Ford Of Columbus, Llc
    Quick Lane Manager
    Germain Ford Of Columbus, Llc Jul 2009 - Oct 2012
    Manage daily operations and technical staff in all aspects of Quick Lane vehicle service. Improve customer satisfaction and repeat sales through positive customer interactions. Consistently meet Monthly sales quotas and revenue generating objectives within budget. Responsible for hiring and managing staff of 8 including reviews and payroll functions. Assist Parts Manager & Service Director with service operations and tasks. Create and lead Advertising and Marketing functions to increase Quick Lane sales. Manage inventory function including parts, tires, consumables, tools and calibration. Responsible for financial reports and analysis to provide critical feedback to management.
  • Germain Ford Of Columbus, Llc
    Service Advisor
    Germain Ford Of Columbus, Llc Nov 2007 - Jul 2009
    Improved repair business through successful customer interactions. Initiated service write up processes in accordance with Ford repair strategies and policies. Up sold maintenance and repairs to improve dealer revenue generating opportunities. Dispatched work orders to service resources to ensure completion to meet expectations. Addressed warranty issues and processed claims within established parameters. Proficient in all aspects of Reynolds & Reynolds database functions. Involved with development of Quick Lane project through concept through to operation.
  • Krieger Ford
    Service Advisor
    Krieger Ford Aug 2004 - Nov 2007
    Direct customer contact to promote repair services and initial service write-up. Schedule appointments to fulfill all service and repair needs. Booked warranty repair orders and processed claims within established parameters. Proficient in all aspects of ADP database functions. Awarded the Medallion Elite Achievement for Excellent Customer Satisfaction.

Michael Mavar Skills

Fixed Operations Ford Warranty Vehicles Parts Automotive Automotive Aftermarket Automobile Automotive Repair Dealer Management Customer Satisfaction Profit Fleet Management Continuous Improvement Customer Retention Purchasing Inventory Management Dealers Inventory Control Customer Service Tires Operations Management Sales Management Sales Management New Business Development Account Management Team Building Selling Retail Sales Process Automotive Parts Reynolds P&l Budgets Sales Operations Negotiation Pricing Process Improvement

Michael Mavar Education Details

  • Eastlake North High School
    Eastlake North High School

Frequently Asked Questions about Michael Mavar

What company does Michael Mavar work for?

Michael Mavar works for Palm Coast Ford

What is Michael Mavar's role at the current company?

Michael Mavar's current role is Parts and Service Director.

What is Michael Mavar's email address?

Michael Mavar's email address is mm****@****ail.com

What is Michael Mavar's direct phone number?

Michael Mavar's direct phone number is +138642*****

What schools did Michael Mavar attend?

Michael Mavar attended Eastlake North High School.

What are some of Michael Mavar's interests?

Michael Mavar has interest in Technology, Cars, Motorcycles, Photography, Music, Fishing.

What skills is Michael Mavar known for?

Michael Mavar has skills like Fixed Operations, Ford, Warranty, Vehicles, Parts, Automotive, Automotive Aftermarket, Automobile, Automotive Repair, Dealer Management, Customer Satisfaction, Profit.

Who are Michael Mavar's colleagues?

Michael Mavar's colleagues are Alex Barksdale, Barry Clymer, Brett Rabbat, Kathryn Capps, Jonathan Hart, Alex Barksdale, Brian Gibby.

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