Michael Maxwell Email & Phone Number

New Cumberland, Pennsylvania, United States

• Diagnosed and resolved hardware, software, and network issues through a ticketing system, ensuring timely and effective solutions for end-users.• Performed regular patching and system updates to maintain IT infrastructure, ensuring up-to-date technology and adherence to compliance standards.• Configured and integrated new hardware into the network, including the setup and testing of workstations, printers, and other peripherals.• Developed and managed user profiles on servers and web applications, facilitating smooth onboarding for new employees and efficient management of user permissions.• Collaborated with IT professionals on major initiatives, including the deployment of Office 365 and Teams, to enhance organizational productivity and communication.

New Cumberland, Pennsylvania, United States

• Communicated clearly and efficiently with team members to ensure accurate and timely order fulfillment.• Utilized technology and tools effectively to streamline the order fulfillment process and enhance efficiency.• Ensured customers were satisfied with their orders by managing substitutions and resolving any issues or concerns.• Shopped for customer orders and organized items for timely and efficient dispensing with support from team members.

New Cumberland, Pennsylvania, United States

• Leveraged cross-training experience to effectively manage responsibilities in both personal shopping and pharmacy departments, adapting to diverse tasks and roles.• Demonstrated meticulous attention to detail in picking customer orders and handling medications, ensuring accuracy and compliance with all safety regulations.• Worked collaboratively with team members to meet daily order fulfillment targets, contributing to a positive and efficient work environment.