Michael Mayes Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Full time Listing and Buyer Agent for the Greater Triangle and surrounding counties!!https://www.costellorei.com/agents/michael-mayes/

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

High Volume Call Center IT Help Desk inbound / outbound assisting rural coop customers Trouble shooting, email, int, basic home and business network, windows/mac, internet as follows:-experience in several ticketing system Ivue Connection, IVUE, ACMS, Elations, Calix, Innovative viewer, Etickets, Macc-Answer customer inquiries and access information from multiple sources using various computer programs.-Create relationships partnering, collaborating with peers, supervisors, and higher level service center personnel to answer complex questions, remote screen share w end users an small business to trouble shoot PC issues-Follow-up with customers on all inquiries that were not immediately resolved.-Maintain high level of professionalism in all correspondence, customer interactions, both internal and external.-Contact new customers to follow up or sell a particular service or take inbound customer service queries depending on the project.-Perform duties as assigned. Knowledge of the following tools/products: broadband connectivity issues, broadband authentication services, wireless networking, security software (ZoneAlarm), desktop backup software (KeepIt), ISP web portal, user password resets, spam quarantine settings (Google Apps, Postini, Red Condor, etc), NovaSupport, NovaSubscriber, ZenDesk, MySupport, Backupify, Cpanel (web hosting), etc.-Excellent time management skills.-Excellent documentation skills and follow up skills so all tickets are clearly noted for future -reference and audit purposes.Strong computer skills, knowledge of MS office applications and efficient typing skills (45 WPM).-Ability to questioning and listening skills that support effective telephone communication, call transfers, call backs and telephone task from coop affiliates -Ability to apply elements of building positive rapport with different types of customers over the phone.-Ability to multi-task by talk, type, chat and keep the customer interaction seamless.

Raleigh-Durham, North Carolina Area

Contract Work ended and Satisfied. Level 1 IT Tech Support Call Center. The following skills is mandatory. Minimum of 1 year technical support experience with emphasis on Help Desk Support. Strong attention to Detail. Effective Communication ability (Verbal & Written). Computer knowledge. A+ or Network+. Proficient in use of Microsoft Excel, Word. Responsibilities include: Help Desk Technical Support, incoming and Outgoing calls, Remoting into customers Desk top and Troubleshooting Equipment, documenting results and Network Connectivity

Cary

Location Closed Down. Working Independant Part time

Raleigh

Mortgage loan officer for 12 M&I Home communities. Offer Conventional, VA, USDA, FHA loans. avg loan ranged from 200k-750k.

5565 Centerview Dr

mortgage correspondent lender. FHA, Conventional, VA, USDA, home Equity Loans, Purchase and refinance

Sr Mortgage Banker

Raleigh

Raleigh

Raleigh