Michael Mcbride

Michael Mcbride Email and Phone Number

Chief Operating Officer, North East @ Marsh McLennan Agency
United States
Michael Mcbride's Location
United States, United States
Michael Mcbride's Contact Details

Michael Mcbride work email

Michael Mcbride personal email

About Michael Mcbride

Michael is a senior, global executive, who has two decades of experience working with Business Unit Presidents, Divisional Presidents and Country Presidents to accelerate revenue and profit growth. He has credited with leading transformations across four continents, and working with Best-In-Class companies such as Chubb, AIG, and Financial Guarantee Insurance (a GE Capital company). His extensive operations experience, and global prowess suits him well to consider opportunities in the private equity sector. He is deeply versed in the Financial Services, Insurance, and more broadly, Insur/FinTech sectors.CEO | COO | CIO• Recruited from AIG to Chubb initially in an Operations role, and was quickly tasked to provide the strategic leadership for the multibillion-dollar APAC region• Led as many as 1500 employees and the best performing entity across AIG and Chubb’s global organization. Recognized for setting performance and business continuity standards/benchmarks• Held positions of increasing responsibility across corporate and foreign non-life entities from New York to Singapore, Japan and the Philippines• Selected to lead divestiture of AIG’s 17 billion in Japan. Gained reputation for handling the company’s most challenging assignmentsFINANCIAL SERVICES | INSUR/FINTECH | INSURANCE | INTERNATIONAL• Two decades of progressive responsibilities with Best-In-Class financial services companies (Chubb, AIG, and Financial Guarantee Insurance Company (a GE Capital company)• LOMA FMLI – Fellow, Life Management Institute. Six Sigma at both AIG and GEPRIVATE EQUITY | OPERATING PARTNER• Working knowledge of the private equity sector/ models• Can be deployed as either a CEO of a Insur/FinTech company, or an Operating Partner, providing leadership to multiple companies• Passionate about delivering exceptional value to businesses where efficiency, customer experience & retention, advanced technology and continuous improvement are key to competitive dominance

Michael Mcbride's Current Company Details
Marsh McLennan Agency

Marsh Mclennan Agency

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Chief Operating Officer, North East
United States
Michael Mcbride Work Experience Details
  • Marsh Mclennan Agency
    Chief Operating Officer, North East
    Marsh Mclennan Agency
    United States
  • Marsh Mclennan Agency
    Chief Operating Officer, North East
    Marsh Mclennan Agency Jan 2022 - Present
    White Plains, New York, Us
  • Chubb Asia Pacific Pte Ltd
    Regional Head, Consumer & Digital Operations And Business Services - Apac Chubb
    Chubb Asia Pacific Pte Ltd Aug 2013 - Oct 2020
    Recruited from AIG in 2013. Role evolved from operations management to strategic leadership for the multibillion-dollar APAC region of the world’s largest publicly traded property & casualty insurance company. Led as many as 1500 employees and the best performing entity across Chubb’s global organization – recognized for setting performance and business continuity standards/benchmarks.Scope encompassed overall operations, service delivery and continuous improvement for Business & Consumer Lines, as well as Digital Strategy & Operations. Key contributions:• Marshalled Chubb/ACE integration (US$500M) for Singapore, Hong Kong, China and Korea markets under budget and ahead of schedule. • Reduced service costs US$2.2M/year and improved service delivery for Chubb Business Solution Group by bringing contact center and policy administration operations back in-house, ending a 10-year BPO contract. Completed insourcing on time and under budget with no business disruption. Recouped investment within first year.• Improved customer service and NPS scores.• Strengthened performance of a 400-seat captive center that handled calls, emails, claim settlement, policy administration and accounting for both consumer and commercial lines.• Established consumer persistency strategy retaining net additional US$11.2M in first 18 months.• Sponsored Intelligent Automation (IA) initiative to robotize Claims and Operational processes.
  • Aig
    Regional Vice President, Aig Divestiture & Global Finance
    Aig 2009 - 2013
    New York, Ny, Us
    Selected to lead divestiture of the US$17B+ Life businesses in Japan during the global financial crisis. Leveraged prior M&A experience, along with deep understanding of the business and products, to achieve all objectives.Key contributions:• Steered AIG’s Japan divestiture effort in the wake of the 2008 financial crisis. Guided a small team that continued day-to-day business activities while meeting all divestiture deliverables.• Managed Transition Service Agreements (TSAs) for Alico Japan (US$15.5B deal) and AIG Starr/AIG Edison (US$5B deal) life insurance deals that generated more than US$350M in service fees over a 2-year period. • Following successful divestiture completion, assumed interim role as RVP, Global Finance in Manila prior to joining Chubb.
  • Aig
    Rvp / Svp
    Aig 1997 - 2006
    New York, Ny, Us
    Hired as an internal management consultant handling strategic corporate projects for AIG’s CEO and Chairman, as well as Presidents of entities across Life, Non-Life and Consumer Finance businesses. Advanced to SVP and RVP in Singapore. 5 direct reports; 120 staff. Key contributions:• Restructured the US$150M Singapore business into an efficient, scalable operation during a high growth period (25%+/year).• Led on-time, on-budget development of a multi-line application capable of supporting both commercial and consumer products with product/pricing data, cross/up sales capabilities, standard workflows and cost tracking.• Built inbound/outbound contact center that received a CCAS Silver Award for Best Contact Center.• Generated US$18M expense reduction and 30% faster turnaround times by centralizing underwriting and claims.• Helmed design and implementation of company’s first Up/Cross-Selling campaigns, improving retention 6.3%.• Led restructuring of AIA Thailand to support continued rapid growth while retaining its 65% market share. Blueprint was replicated in other markets.
  • Modem Media
    Associate Director, Strategic Consulting
    Modem Media 2000 - 2001
    Lead consulting for New York office, responsible for developing digital marketing strategies leveraging both on and offline assets. Industries covered included Financial Services, Airline and Automotive.• Management Team member focused on new business development, office strategic plan, engagement deliverables and staff development. • Advised and negotiated contracts covering revenue sharing, site content, data ownership and advertisement.• Developed Ownership Strategy for US auto manufacturer to increase customer loyalty and online revenue.
  • Financial Guaranty Insurance Co. (Fgic), A Ge Capital Company
    Manager New Product Development
    Financial Guaranty Insurance Co. (Fgic), A Ge Capital Company 1991 - 1996
    Held progressively responsible roles with this GE Capital company:• As New Product Development Manager, co-managed and marketed e-commerce pilot in collaboration with GE Information Services and GE Research Development.• As Internal Management Consultant, key member of task force that reduced operating expenses 35% ($9M).• As Project Leader, created Dutch Auction trading platform for secondary-market fixed income desk. Designed valuation models for mortgage-backed and asset-backed loan pools.

Michael Mcbride Skills

Leadership Customer Experience Up And Cross Selling Team Building Business Transformation Mergers Executive Management Insurance Contact Center Sales And Service Start Ups Portfolio Management Business Development Business Analysis Data Analytics Vendor Management Process Improvement Robotic Process Automation Strategic Planning Strategy Business Planning Strategic Financial Planning Operations Management Ai Program Management Risk Management Interpersonal Communication Acquisition And Divestitures Change Management Organizational Strategy Business Process Improvement Business Strategy Management Project Management Product Development Lean Six Sigma Outsourcing Mergers And Acquisitions Board Of Directors Analysis

Michael Mcbride Education Details

  • Fordham Gabelli School Of Business
    Fordham Gabelli School Of Business
    Finance
  • Rutgers University–New Brunswick
    Rutgers University–New Brunswick
    Computer Science

Frequently Asked Questions about Michael Mcbride

What company does Michael Mcbride work for?

Michael Mcbride works for Marsh Mclennan Agency

What is Michael Mcbride's role at the current company?

Michael Mcbride's current role is Chief Operating Officer, North East.

What is Michael Mcbride's email address?

Michael Mcbride's email address is mc****@****ail.com

What schools did Michael Mcbride attend?

Michael Mcbride attended Fordham Gabelli School Of Business, Rutgers University–new Brunswick.

What skills is Michael Mcbride known for?

Michael Mcbride has skills like Leadership, Customer Experience, Up And Cross Selling, Team Building, Business Transformation, Mergers, Executive Management, Insurance, Contact Center Sales And Service, Start Ups, Portfolio Management, Business Development.

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