• Developing and leading the independent Operational Risk and Resilience function.• Managing all first line of defence risk management activities and processes across Operations. • Delivering the Operational Resilience, Operational Continuity in Resolution and Business Continuity Management and frameworks across Danske Bank UK.

Current responsibilities• Reporting to the Head of Compliance, line management responsibility for the Prudential Compliance & Frameworks unit.• Currently leading bank-wide, multi-disciplined, project to implement the PRA’s operational continuity in resolution (OCIR) rules.• Primary point of contact between the Bank and the regulatory authorities, specifically the PRA, the FCA and the Bank of England.• Responsible for the annual review of the Bank's Recovery Plan, and Phase 1 Resolution Information, including the initial design and liaising with subject matter experts in other parts of the Danske Bank Group.• Responsible for the content of all Board, Governance Committee and Group Reports prepared by the wider Compliance Team.• Responsible for the maintenance of the second line risk assessments, including: AML/CTF; Sanctions; Conduct Risk; Data Protection. This includes feeding into the group-wide risk assessments. • Responsible for ensuring that compliance frameworks and business procedure remain up to date and compliant.• Leading the Northern Ireland stream of the business procedure simplification programme.• Responsible for the monitoring to closure all actions raised by the regulatory authorities. Previous achievements• Responsible for the implementation of the Senior Managers Regime, Certification Regime and Conduct Rules. This included the management of the project and providing face to face training to the Board and Executive Management. • Previously responsible for the maintenance of the Bank's approved persons regime.• Joint line management responsibility for the Bank's Anti-Money Laundering Team from March 2016-February 2017.• Assisted with the redesign and development of the AML Compliance Monitoring Plan.• Responsible for the initial design of the Bank's Horizon Scanning process. This includes ongoing reporting to Executive Management.• People management responsibility for Policy and Implementation team from November 2010-June 2012.

• Primary point of contact between the Bank and the regulatory authorities, specifically the PRA, the FCA and the Bank of England.• Responsible for the annual review of the Bank's Recovery and Resolution Plan, including the initial design.• Joint line management responsibility for the Bank's Anti-Money Laundering Team.• Responsible for the implementation of the Senior Managers Regime, Certification Regime and Conduct Rules. This included the managemanet of the project and providing face to face training to the Board and Executive Management. • People management responsibility for Policy and Implementation team from November 2010-June 2012.• Responsible for the initial design of the Bank's Horizon Scanning process. This includes ongoing reporting to Executive Management.• Previously responsible for the maintenance of the Bank's approved persons regime.

• Responsible for the assessment of business lending applications.• Providing advice and guidance to front line business lenders.

• Line management responsibility for a team of Mortgage Consultants and Executive Banking Managers.• Ensuring compliance with relevant regulatory & legal requirements while also ensuring maximisation of sales opportunities.• Leading, developing, coaching and motivating staff, both direct reports and throughout the branch network.

• From 2006 due to strong sales performance; compliant paperwork; and highly professional manner, I was promoted to working as part of the Private Banking Team.• This included an increased delegated lending authority and a customer portfolio to manage.

• Proactively pursued mortgage business while ensuring paper work was completed accurately. • Coaching and developing other staff members. • Liaised with various professionals including bank staff, solicitors, surveyors etc.• I was consistently one on the Bank’s top performing Mortgage Consultants, both from a sales and compliance perspective.

• Completed paperwork for Executive Banking Managers & Mortgage consultants. • Generated sales leads through customer contact. • Liaised with other professionals such as solicitors and other members of the Bank. • Opened current accounts, savings accounts & personal loans.