Michael Mcclain Email & Phone Number

Bentonville, Arkansas, United States

Bentonville, AR

Lead operations and implementations for the Health and Wellness People Team supporting Field (store pharmacies, vision centers, and Walmart Health), Non Store Operations (Pharmacy DC and Optical Labs), and Home Office populations.o lead the implementation of Workday to all Walmart Vision Centers and Pharmacies. Created a digital training plan to train over.

Bentonville, Arkansas

Served as a project lead building a ground-up cloud based Global Supplier Management solution helping onboard US Domestic and Direct Import suppliers in less than 24 hours.o Spearheaded the gathering of system requirements and processes to migrate Domestic Import suppliers from a 15 year old legacy application into a new self-service supplier on-boarding.

Bentonville, Arkansas

Managed the gathering of requirements, quality assurance testing, development, and design of SAP modules SLC (Supplier Life Cycle Management) and MDG-S (Master Data Governance – Supplier) building a Global Supplier Management solution.o Streamlined the supplier onboarding process by standardizing requirements and workflow with the GSM tool reducing the.

Bentonville, AR

Served in a variety of capacities supporting the Walmart Information Systems Division call center providing technical support for all Walmart and Sam’s Clubso Supervised 12 call center associates on the Field Services Hardware and Wireless Team developing work schedules, evaluating their performance, and assisting in escalated issues as needed.o Developed.

Fort Riley, KS

Designed, developed, and recommended plans to ensure continuous, secure communications between ground and air units. Provided helpdesk services to over 400 users and 300 automation systems. Accomplishments include:o Coordinated training and integration of newly fielded voice satellite communications capabilities for the OH-58 Kiowa Warrior scout attack.

Fort Riley, KS

Served second in command of a 47-man signal support company managing personnel with nine separate diverse military skill sets. Supervised all company supply, maintenance, and logistical activities. Accomplishments include:o Planned and deployed a network team with all necessary communications equipment over 125 miles within 72hrs of receiving mission.

Skillfully planned and supervised instillation of the Joint Network Nodes tactical data and voice communications. Developed and supervised 24hr work cycles in a high stress environment. Accomplishments include:o Safeguarded communications equipment valued at approximately $7 million from loss or inadvertent destruction. o Trained 21 telecommunication.

Master Of Business Administration (Mba), Management

B.S, Business Administration