Michael Mcclain Email & Phone Number

Bentonville, Arkansas, United States

Bentonville, Ar

Lead operations and implementations for the Health and Wellness People Team supporting Field (store pharmacies, vision centers, and Walmart Health), Non Store Operations (Pharmacy DC and Optical Labs), and Home Office populations.o lead the implementation of Workday to all Walmart Vision Centers and Pharmacies. Created a digital training plan to train over 7,000 Managers without impact to operations.o Oversaw the execution and delivery of over $50 million in incentives during the peak of COVID 19. Created a diverse SOP for automating payments improving retention and recruiting efforts to meet the demand of associates to deliver vaccinations.o Oversaw hr operations for Walmart Health and Wellness. Solve any system issues faced related to HRIS, created executive level reporting leveraging multiple data analytics systems.

Bentonville, Arkansas

Served as a project lead building a ground-up cloud based Global Supplier Management solution helping onboard US Domestic and Direct Import suppliers in less than 24 hours.o Spearheaded the gathering of system requirements and processes to migrate Domestic Import suppliers from a 15 year old legacy application into a new self-service supplier on-boarding and maintenance portal in GSM.o Lead the development of an automated Duns and Bradstreet screening process within GSM allowing Walmart users to be able to quickly view over 100 supplier attributes ranging from financial, hierarchal, and supply chain attributes.o Implemented automated screening processes for new supplier agreements utilizing custom APIs systematically validating their financial stability and regulatory compliance before an agreements finalization.

Bentonville, Arkansas

Managed the gathering of requirements, quality assurance testing, development, and design of SAP modules SLC (Supplier Life Cycle Management) and MDG-S (Master Data Governance – Supplier) building a Global Supplier Management solution.o Streamlined the supplier onboarding process by standardizing requirements and workflow with the GSM tool reducing the supplier onboarding process from 3-6 weeks to 24hrs. o Served as a subject matter expert of the MDG-S Module of SAP designing all data governance workflows to ensure data quality and governance in downstream systems to include AP/AR Financial Systems, Cassandra, and Mainframe Systems.o Lead multiple requirement gathering sessions with international business partners for Global Supplier Management (GSM) and provided support as the International Hyper-care Lead in GSM’s first Go-Live.

Bentonville, Ar

Served in a variety of capacities supporting the Walmart Information Systems Division call center providing technical support for all Walmart and Sam’s Clubso Supervised 12 call center associates on the Field Services Hardware and Wireless Team developing work schedules, evaluating their performance, and assisting in escalated issues as needed.o Developed reporting and analytics techniques allowing managers to monitor the performance of the department to gauge the performance of their workforce and teams KPI’s.o Assisted in a variety of projects rolling out to stores and clubs minimizing the impact to Field Services by reviewing all project documentation, rollout schedules, capturing training requirements, and ensuring a support structure was in place.

Fort Riley, Ks

Designed, developed, and recommended plans to ensure continuous, secure communications between ground and air units. Provided helpdesk services to over 400 users and 300 automation systems. Accomplishments include:o Coordinated training and integration of newly fielded voice satellite communications capabilities for the OH-58 Kiowa Warrior scout attack helicopter. o Provide expert advice to senior management regarding the most cost effective manner to deploy secure redundant mobile communications systems.o Designed and managed automation network services to over 400 users utilizing various network tools including Cisco Call Manager, Call Manager Express, Active Directory, and Solar Winds.

Fort Riley, Ks

Served second in command of a 47-man signal support company managing personnel with nine separate diverse military skill sets. Supervised all company supply, maintenance, and logistical activities. Accomplishments include:o Planned and deployed a network team with all necessary communications equipment over 125 miles within 72hrs of receiving mission providing essential voice and data communications for a MEDEVAC unit in Iraq.o Developed a maintenance and training plan leading to the 100% operational state of all communications equipment during operations in Iraq.

Skillfully planned and supervised instillation of the Joint Network Nodes tactical data and voice communications. Developed and supervised 24hr work cycles in a high stress environment. Accomplishments include:o Safeguarded communications equipment valued at approximately $7 million from loss or inadvertent destruction. o Trained 21 telecommunication specialists in all facets of day-to-day operations maintaining a 99.7% network connectivity rate in a combat environment. o Work cited in USA Today for coordination of Video Conference of high school graduations to Soldiers serving across Iraq.

Master Of Business Administration (Mba), Management

B.S, Business Administration