Michael Mccomas Email & Phone Number

San Jose, Ca, Us

Santa Clara, Ca, Us

Santa Clara, Ca, Us

Top 1% IT engineer

Santa Clara, Ca, Us

Santa Clara, Ca, Us

Santa Clara, Ca, Us

Voice and Video System Implementation globallyEstablish and design policies for global collaboration platform. Change procedures for infrastructure administration, and follow best practices for enterprise monitoring, troubleshooting and maintenance.Work with key business users to understand the business requirements and potential collaboration solutions within the current architecture.Proactively identified potential production issues and implement solutions.Developed tooling to increase operational efficiency of the Voice/Video environment. Drove projects to completion with minimal oversight. Voice, Video and Digital Signage Operations SupportWorked on daily tickets from end users for global supportSupported daily operations of global Video Conferencing environment.Expert insight on VC Infrastructure optimization; Slack, Zoom, MS office, Cisco hardware, Call Manager admin, and VC monitoring application admin.Point of escalation for codec, infrastructure and Voice/Video related incidents. Worked closely with partnering teams and external vendors to drive resolutions.Created and maintained detailed systems documentationEvent and Executive Meeting SupportWork closely with Executive Support to ensure meeting readiness of video conferencing and live streaming systems and servicesProactively monitor system and service performance during Executive meetings, All hands and town halls

Santa Clara, Ca, Us

San Jose, California, Us

San Jose, California, Us

San Jose, California, Us

I perform on-site analysis, diagnosis, and resolution of desktop problems for users, including off-site repair for remote users as needed.Work with vendor support contacts to resolve technical problems with desktop equipment and software.I perform upgrades, installation, configuration, and ongoing usability of desktop computers, peripheral equipment, desktop applications and systems to ensure longevity within established standards and guidelines. Maintain accurate information and data regarding end-user issues within the tracking system and according to policies and standards.Participate in the accurate inventory tracking of all computer hardware to ensure items are properly tagged and inventory is rechecked as required.Resolves issues with associated end-user workstation networking software products.Assists in developing long-term strategies and capacity planning for meeting future desktop hardware needs.Perform moves, ads, and changes (MAC) requests.Conducts end user training for basic IT products; iPad, laptop, monitor, Smart Phone, etc.

San Jose, California, Us

• Install, configure, upgrade, maintain, support and document virtual and physical Windows systems. • Provide end-user support for software, hardware and telecommunication systems. • Assist users with desktop applications. • Monitor trouble tickets and work issues through to problem resolution. • Troubleshoot remote user issues. • Troubleshoot and resolve issues at desktop, network and server level, provide failure analysis, implement solutions to prevent re-occurrence. • Document and automate processes and procedures. • Track hardware and license inventory. • Assist with Linux desktop and lab system administration. • Help manage backup system, peform restores as necessary.

Austin, Tx, Us

Oversee buying, stocking, inventory, merchandising, and margin control of the Vitamins and Supplements sub-department within the Whole Body Department. I’m at my own discretion regarding quantity and product selection, and have even empowered the source of some products from local vendors.Essential Job Functions:• Set, and achieved, the highest standards in retail execution.• Provided our guests with legendary guest service.• Complete maintenance of the supplements sub-department.• Ordered product from vendors as appropriate.• Maintain a well-stocked and well-merchandised department.• Controlled spoilage and sampling.• Assisted in the training and development of other Team Members.• Achieved required margin targets for appropriate sub-department.• Supported goals and visions of my Team Leaders.• Support all regional and global programs and policies.• Work all inventories as required, and monitor inventory levels and purchase journals.• Meet all accounting deadlines.• Uphold all standards pertaining to cleanliness and HACCP programs.• Follow all established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.• Operate and sanitize all equipment in a safe and proper manner.• Successful experience working in retail supplements environment.• Demonstrate strong merchandising skills and supplement product knowledge.• Knowledge of DSHEA ACT and gained knowledge of regulations regarding complementary medicine.• Strong math skills including the ability to calculate percentages, gross margin, profit margin, and many analytical stat formulas.• Proficiency in Microsoft Office applications including Microsoft Word, Excel and Outlook• Demonstrate strong guest service skills.• Excellent communication skills.• Demonstrated Strong organizational skills.• Work a flexible schedule including nights, weekends and holidays.• Stand and walk for extended periods of time.

Caledonia, Mi, Us

Communications Contractor services the customer needs on behalf of their employers by setting up and traveling to appointments. Often we would set up new buildings for clients so we would be on site for multiple weeks. A lot of traveling was mandatory.• Work with both cable lines and communications equipment supplied by cable companies and clients.• Set up and configured devices, such as modems and cable boxes, so customers can access the services they've paid for.• Installed data and phone accessories, such as line amplifiers, modems, switches etc., so customers had the best possible connectivity.• Strung lines of cable from utility poles, trenches or towers to residential buildings and then from within the building, we would configure data and phone lines for hundreds of cubes in corporate offices. • Job Duties also entailed setting up new connections off existing data and phones, as well as maintaining lines to make sure all components were running at optimal performance. • Made sure cables remain unbroken and are safely positioned. • Had to splice lines of cable together to increase their length and verify cable positions do not interfere with their transmission power.

New York City, New York, Us

Number 1 Salesmen in the region for two months straight.

Bachelor Of Science (Bs), Management Information Systems, General

Minor, Communication And Media Studies

Associate Of Arts And Sciences (Aas), Business Administration And Management, General

High School Diploma, General Studies