Michael Mccool Email and Phone Number
Hi, my name is Michael!As a dedicated Operations Manager with over 7 years of experience in the warehouse, supply chain, and logistics sectors, I've honed my skills in driving operational efficiency and excellence. My journey, including a progressive career at Amazon, has been characterized by a relentless pursuit of achievement and an innate ability to adapt and innovate. I am known for my results-driven approach, analytical mindset, and leadership skills, which have been pivotal in orchestrating significant improvements in labor efficiency, cost reduction, and process optimization.My career is marked by notable achievements, such as increasing labor efficiency by 100% in just eight months at ShipMonk, reducing Pick DPMO by 67%, and implementing a successful warehouse management system (WMS) migration. My experience ranges from hands-on roles to strategic management positions, with a consistent focus on enhancing operational efficiency, team development, and process improvement.I am passionate about the world of operations management and thrive on challenges that demand innovative solutions. My career has been a testament to my commitment to continuous learning, problem-solving, and team leadership. I am always excited to bring my expertise and enthusiasm to any team I am a part of, contributing to and learning from the next set of challenges.I look forward to connecting with you here on LinkedIn or at email address, mmccool19@gmail.com.
Shipmonk
View- Website:
- shipmonk.com
- Employees:
- 216
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Manager, Launch OperationsShipmonk Aug 2024 - Present -
Inventory Quality & Training Operations ManagerShipmonk Apr 2023 - Aug 2024▪ Increased labor efficiency by 100% in just eight months by spearheading the implementation of new standard work proceduresand optimizing all shift planning cadences.▪ Improved Pick Defects Per Million Opportunities (DPMO) by 67% and reduced pick defects from 2.3K to 750 per week duringpeak seasons by engineering a real-time quality reporting and coaching system.▪ Led the migration of the Warehouse Management System (WMS) as the on-site lead, coordinating with project teams to… Show more ▪ Increased labor efficiency by 100% in just eight months by spearheading the implementation of new standard work proceduresand optimizing all shift planning cadences.▪ Improved Pick Defects Per Million Opportunities (DPMO) by 67% and reduced pick defects from 2.3K to 750 per week duringpeak seasons by engineering a real-time quality reporting and coaching system.▪ Led the migration of the Warehouse Management System (WMS) as the on-site lead, coordinating with project teams to ensurecompatibility with new and existing systems, achieving the fastest return to steady state compared to other centers. Show less -
Operations ManagerAmazon Sep 2021 - Apr 2023Burlington, New Jersey, United States▪ Reduced inventory defects by 32.38% within 4 weeks by enhancing inspection procedures, implementing stringent qualityassurance protocols, and addressing discrepancies in inventory counts.▪ Achieved a 99.4% accuracy rate in delivery estimates by improving order processing and fulfillment procedures as the subjectmatter expert (SME), ensuring high levels of service reliability.▪ Promoted three Process Assistants to more senior positions in the first six months by cultivating a… Show more ▪ Reduced inventory defects by 32.38% within 4 weeks by enhancing inspection procedures, implementing stringent qualityassurance protocols, and addressing discrepancies in inventory counts.▪ Achieved a 99.4% accuracy rate in delivery estimates by improving order processing and fulfillment procedures as the subjectmatter expert (SME), ensuring high levels of service reliability.▪ Promoted three Process Assistants to more senior positions in the first six months by cultivating a high-performing teamthrough quarterly reviews, evaluations, mentoring programs, and 1:1 sessions.▪ Created and facilitated a Manager Training Series focused on motivational theory which boosted employee relations, improvedteam communication, and heightened productivity rates. Show less -
Area Manager IiAmazon Apr 2021 - Sep 2021Burlington, New Jersey, United States▪ Led and managed 80-100 direct reports across various departments including Pick, Pack, and Ship Dock, effectively coordinatingteam efforts to achieve and exceed daily production goals and operational targets.▪ Leveraged strong leadership and communication skills in guiding and supervising team members, providing coaching, feedback,and support to drive performance excellence and foster a positive work environment.▪ Ensured departmental compliance with prevailing social… Show more ▪ Led and managed 80-100 direct reports across various departments including Pick, Pack, and Ship Dock, effectively coordinatingteam efforts to achieve and exceed daily production goals and operational targets.▪ Leveraged strong leadership and communication skills in guiding and supervising team members, providing coaching, feedback,and support to drive performance excellence and foster a positive work environment.▪ Ensured departmental compliance with prevailing social distancing policies and safety protocols during the COVID-19 pandemic,implementing measures to safeguard productivity goals and the well-being of the team. Show less -
Area ManagerAmazon Apr 2020 - Apr 2021United States -
Process AssistantAmazon Jul 2018 - Apr 2020 -
AssociateAmazon Nov 2017 - Jul 2018
Michael Mccool Education Details
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Business Administration And Management, General
Frequently Asked Questions about Michael Mccool
What company does Michael Mccool work for?
Michael Mccool works for Shipmonk
What is Michael Mccool's role at the current company?
Michael Mccool's current role is Operations Manager at ShipMonk | ex-Amazon.
What schools did Michael Mccool attend?
Michael Mccool attended Wilmington University.
Who are Michael Mccool's colleagues?
Michael Mccool's colleagues are Jeyson Amaya, Charles Searcy, Jana Řežábková, Luke Roberts, Martin Beránek, Sol Salazar, Rosemary Owusu-Sekyere.
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