Michael Mccool Email & Phone Number

• Increased labor efficiency by 100% in just eight months by spearheading the implementation of new standard work proceduresand optimizing all shift planning cadences.
• Improved Pick Defects Per Million Opportunities (DPMO) by 67% and reduced pick defects from 2.3K to 750 per week duringpeak seasons by engineering a real-time quality reporting and coaching system.
• Led the migration of the Warehouse Management System (WMS) as the on-site lead, coordinating with project teams to… Show more
• Led the migration of the Warehouse Management System (WMS) as the on-site lead, coordinating with project teams to ensurecompatibility with new and existing systems, achieving the fastest return to steady state.

Burlington, New Jersey, United States

• Reduced inventory defects by 32.38% within 4 weeks by enhancing inspection procedures, implementing stringent qualityassurance protocols, and addressing discrepancies in inventory counts.
• Achieved a 99.4% accuracy rate in delivery estimates by improving order processing and fulfillment procedures as the subjectmatter expert (SME), ensuring high levels of service reliability.
• Promoted three Process Assistants to more senior positions in the first six months by cultivating a… Show more
• Promoted three Process Assistants to more senior positions in the first six months by cultivating a high-performing teamthrough quarterly reviews, evaluations, mentoring programs, and 1:1 sessions.
• Created and facilitated a Manager Training Series focused on motivational theory which boosted employee relations, improvedteam communication, and heightened productivity rates. Show less

Burlington, New Jersey, United States

• Led and managed 80-100 direct reports across various departments including Pick, Pack, and Ship Dock, effectively coordinatingteam efforts to achieve and exceed daily production goals and operational targets.
• Leveraged strong leadership and communication skills in guiding and supervising team members, providing coaching, feedback,and support to drive performance excellence and foster a positive work environment.
• Ensured departmental compliance with prevailing social… Show more
• Ensured departmental compliance with prevailing social distancing policies and safety protocols during the COVID-19 pandemic,implementing measures to safeguard productivity goals and the well-being of the team. Show less

United States