· I manage CPT shipments and make escalations to AFE Area Managers if force picks need to be made for customer shipments.· I managed all dwells in AFE decreasing from 5 hours to under 2 hours keeping standard work.· Submit trouble tickets to ICQA, and central problem solve for all hazmat shipments and stuck shipment errors for review. · Coach associates on sort and pack side associates using ATLAS to review DPMO quarterly and decrease it from 5,000 to 3,500 (a 30% decrease).

· I Audited timecards to prevent discrepancies and used tools like smart forms to mitigate the risk of payroll deficiency.· Conducted weekly Gemba audits to improve quality, safety, and employee engagement.· Delivered administrative support by handling employee support in Leave of Absence, accommodations, and employment verification.· Maintained a high level of integrity to retain associates’ personal information and documentation data confidentiality.· Managed HR desk and improved associate first impressions by creating a friendly and supportive environment.· Delivered a positive response rate survey over three and half months helping and engaging with associates. I was able to maintain an 83% in hawkeye.· Assisted associates with career choice helping them get started on A to Z and answering questions about tuition assistants and how to reach out to a career coach.· Reduced process gaps while supporting associates’ navigation on A to Z, app features to achieve optimal productivity.· Briefed new associates on essential job information, such as company policies, employment benefits, and job duties.· Conduced seek to understand conversations with employees with policy violations and timecard violations, time theft.

I manage and create on-air and online contests for All-Pro Broadcasting stations KHTI-FM / KATY-FM. I also update all online content such as websites, concert listings, and live events. I am also in charge of all graphic design content. I manage and oversee all digital, including email marketing to over 50,000 registered members, radio apps, Amazon Alexa, and text messaging platforms. I also lead all social media for KATY-FM and place Geo-Targeted Digital and Social Media ads.I supervised all street team members on KATY-FM, including scheduling for all live events.Creating and executing NTR sponsorships and promotions for KHTI-FM and KATY-FM sales teams bringing in about 18k per quarter.I maintain accounts for Live Nation, Goldenvoice, Nederlander, and major theme parks for sales and promotional giveaways.

· Trained over 20 associates into critical roles for AFE problem solve. · Trined over 50 associates in AFE pack side and sort side. · I trained 5 associates in problem solve lead roles.· I Audited over 80 associates on standard work and safety standards. Helping them improve their performance.

I developed and executed unique; all marketing and promotional campaigns to promote upcoming concerts and broadway national tours. I was working with all local radio, TV, print, outdoor advertising, and digital. I placed all advertising and adjusted advertising budgets as needed.I created and implemented new digital marketing and social media strategies, including distributing targeted e-cards, and weekly newsletters through a venue database of 15K subscribers.I worked closely with all press, and media sponsors to cross-promote upcoming shows. I would prepare, and distribute all press releases to media outlets.I oversaw and managed the Fox Broadway series subscriptions, VIP programs, guest services, and group sales.

I managed and developed marketing and advertising campaigns for local media partners, including TV, radio, print, and internet campaigns for national broadway tours and concerts.I worked with local media to negotiate advertising trade and media sponsorships. I also placed all media buys. I bartered $2 million-plus for three seasons, campaigns grew subscriptions, single ticket sales, and group ticket sales which generated $75,000 in group sales, and handling fees within the first season (+$1M). I managed an advertising budget of close to $1M. I worked closely with the national press rep for the advanced publicity. I worked with all local TV, print, and radio reporters.I implemented social media strategies and campaigns, which grew an audience of 12k within the first few months and grew subscription sales.I maintained and reported all daily sales reports.I oversaw, managed, and scheduled all employees in the office and for live events, including hiring, training, disciplining, and appraising performance.

I manage and create on-air and online contests for Magic Broadcasting stations KDAY-FM / KWIE-FM. I also update all online content such as websites, concert listings, and live events. I developed all graphic design content for station contesting. I manage email marketing to over 12,000 registered KDAY VIP members, including text messaging platforms. I oversaw all social media for KDAY-FM and KWIE-FM.I supervised all street team members on KDAY-FM and KWIE-FM, including scheduling for all live events.Creating and executing all NTR sponsorships and promotions for KDAY-FM and KWIE-FM sales teams.I maintain sales and promotion accounts for Disneyland, Knott's Berry Farm, Universal Studios, Live Nation, and Nederlander, and more.Maintain all online public files for KDAY-FM and KWIE-FM. Making sure the stations comply with all FCC responsibilities such as attending job fairs, scheduling all PSAs, and maintaining public files.

As a coordinator for KOLA-FM, I would coordinate all promotional contests and activities such as station live broadcasts and events. I maintain the winner database log, process all 1099 tax forms and winner release forms, and follow up with winners. Manage all prize inventory such as station promotional items, prizes, and station vehicles, including maintenance, gas, and mileage logs. Create proposals for contest prize giveaways and negotiated trade for the station's on-air giveaways. I would update all online content on kolafm.com, including all graphic design. I managed all station social media.