Michael Mcdevitt Email & Phone Number

• Working with end users and third-party vendor to implement Workday
• Working with Claims SMEs to build new software to support department
• Working with Product Owner to enhance native phone application
• Gather requirements, write the BRDs, create wireframes
• Create and manage Features and User Stories in ADO
• Lead product demo sessions between the developers and the stakeholders

Newtown Square, PA

• Business Analyst III (August 2021 to December 2022)
• Worked with the Certification Product Manager to build new and support products
• Gathered requirements through elicitation sessions with SMEs and end users
• Wrote the BRD and similar project documentation
• Modeled current state and future using BPMN
• Worked directly with executive level stakeholders to define scope

Eagleville, PA

• Worked to develop a medical suite for healthcare professionals to track and schedule business
• Analyzed enhancement requests made by software support team via users
• Analyzed defects found by QA team
• Prioritized tickets based upon need and availability
• Met with subject matter experts and stakeholders to learn more about the customer requests and needs
• Met with internal teams to discuss defects and expected solutions

Conshohocken, PA

• Worked with outside vendor to incorporate their system to replace our workflow
• Worked directly with resources at newly acquired companies to learn their business and understand how to integrate them onto our vender-operated system
• Analyzed their business rules, workflows, target audience, and corporate history to learn the best way to find a smooth transition
• Created reports, workflows, and business rules in vendor leased software
• Reported to CIO and CUO (Chief Underwriting Officer) to discuss planning and scope of project
• Used SQL to run queries, build reports, research tables, and generate screens to track data

• Worked to develop a web-based tool for Insurance salespeople to capture and drive their business
• Met with external stakeholders to plan software needs
• Planned project with internal PM, QA and Developer
• Gathered rules and requirements from stakeholders
• Built a project specific BRD for the stakeholders’ business team
• Managed software bugs in defect tracking system JIRA

Greater Philadelphia Area

• Contracts Analyst (April 2011 to October 2011)
• Prepared change order documentation including budgets and pricing in Salesforce.com
• Drafted and executed the contract document
• Prepared all correspondence on contract matters as the primary contact for stakeholders
• Maintained all contract related data in the CRM to ensure accuracy of information
• Worked with Finance, Sales, and Operations to deliver work to stakeholdersData Analyst (February 2008 to April 2011)