Director, Engineering Operations
CurrentLeading day to day operations of engineering tooling applications and environments in AWS, Azure, Premise Datacenters.
May 2024 - Present
AeroLeads people directory · profile
Michael Mcgee Email & Phone Number
Director, Engineering Operations
at
Verint
1 work email found
@verint.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Engineering Operations
Location
Alpharetta, Georgia, United States
Who is Michael Mcgee? Overview
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Quick answer
Michael Mcgee is listed as Director, Engineering Operations at Verint, based in Alpharetta, Georgia, United States. AeroLeads shows a work email signal at verint.com and a matched LinkedIn profile for Michael Mcgee.
Michael Mcgee previously worked as Senior Manager, Global DevOps at Verint and Manager, Global DevOps Infrastructure at Verint. Michael Mcgee holds Bachelor’S Degree, Bachelors Of Business Science from Belhaven University.
Company email context
Email format at Verint
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{first}.{last}@verint.com
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Profile bio
About Michael Mcgee
Manager of Engineering & Infrastructure with a demonstrated history of working in the information technology and services industry. Skilled in Enterprise Cloud Systems, SQL Database Design & Support, Business Relationship Management, and Product Management. Tenacious technology professional with a Bachelor’s Degree focused in Bachelors of Business Science
Listed skills include Enterprise Software, Quality Assurance, Reporting And Analysis, Iso 9000, and 45 others.
Current workplace
Michael Mcgee's current company
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10 roles · 20 years
Michael Mcgee work experience
A career timeline built from the work history available for this profile.
Senior Manager, Global Devops
Responsible for site management of 3rd party and on-premise datacenters around the globeResponsible for cost base site consumption between datacenters, cloud providers, and acquisitionsResponsible for managing diverse team of engineers to expand and maintain all DevOps Infrastructure service platforms in AWS, Azure, VMWare, Docker, Ansible, VRealize suite, and Hyper-V.Responsible for leading ongoing operation of all bare metal equipment from a diverse range of vendors globally (Cisco, Dell, HP, Lenovo, NetApp, Pure, ect)Acting architect for DevOps Infrastructure on-premise and cloud solutionsIncreased focus and adoption of service automation for all common tasks within the DevOps
May 2022 - Nov 2024
Manager, Global Devops Infrastructure
Responsible for managing diverse team of engineers to expand and maintain all DevOps Infrastructure service platforms in AWS, Azure, GCP, VMWare, VRealize suite, and Hyper-V.Responsible for leading ongoing operation of all baremetal equipment from a diverse range of vendors globally (Cisco, Dell, HP, Lenovo, NetApp, Pure, ect)Acting architect for DevOps Infrastructure on-premise and cloud solutionsIncreased focus and adoption of service automation for all common tasks within the DevOps Infrastructure group for both engineering users and support teamsLead global migration effort of critical systems to secure offsite locations with 99% uptime
Mar 2020 - Aug 2022
Manager Of Engineering
Manage Global Infrastructure for Engineering operationsResponsible for training and day to day operations of Sr. Infrastructure EngineersResponsible for architecture and implementing global data-centers running ongoing engineering operation's virtual environmentsDesign and operate systems on Private Clouds, HPE Blade Center environments, Hyper-Converged environments, and many other large scale compute and storage solutionsIntimate knowledge of automation scripting for V-Realize suite, ESXi OS, vCenter, VMware Log Insight, VRops, VCD, NSX, and vShield systems via VMware Power CLI, NetApp OnTap, Powershell, Python, Bash, VBS, CS, and HTMLResponsible for designing fully automated self service cloud management platforum (CMP) for Global Infrastructure by custom scripts, software solutions, and advanced hardware deploymentsManage regional data-centers in several global sites with a wide range of mainstream technology solutions (AWS, Azure, Cisco UCS & Hyperflex, HPE blade and converged systems, Nutanix, Pure Storage, NetApp storage)
Feb 2018 - Feb 2022
Product Support Manager
Manage blended team of 14 support and service engineers to deliver solutions to ongoing customer operations when using Verint WFO technologyHelp deliver executive updates both internal and external to manage high pressure escalations where sales deadlines and service projects were in jeopardyDesigned and implemented Global Support cloud data-center used by over 100 support engineers on a daily basis to create live testing environments on demandContinue to deliver ongoing SME training for many Verint Products for continued education of support engineers
Feb 2017 - Feb 2018
Product Support Supervisor
Manage team of 10 engineers across multiple applicationsManage project to build new cloud data-center for engineering and issue replicationCloud infrastructure architect and adminActing SME for multiple product lines for Verint Support
Feb 2016 - Feb 2017
Product Support Engineer
Used technical skills to resolve many complex issues ranging from debugging workforce management software to designing reports to help fortune 500 companies better understand their businessHelped train and mentor co-workers in my team to improve overall ticket quality, customer experience, and reduce backlogActed as Subject Matter Expert for several components of Verint’s Customer Engagement Optimization platform for Quality Monitoring, Real-time Monitoring, Speech Analytics, Quality Monitoring Reporting(Business Objects based), SQL databases, integration adapters, and installation toolsIndependently trained and became proficient in software components outside of my responsibility in an effort to better serve customers and train co-workersDeveloped a reputation for being a problem solver who could reliably defuse and resolve issues with escalated customers by being persistent and tenacious when approaching complex issues that range in and out of the scope of support
Dec 2013 - Feb 2016
Regional Inside Sales Representative
Motovario Ltd
Responsible for maintaining customer relationships with large account business partners.
Sep 2012 - Dec 2013
Office Manager
Jun 2010 - Jan 2011
2007 - 2009
~2 yrs
3 education records
Michael Mcgee education
Bachelor’S Degree, Bachelors Of Business Science
Belhaven University
Accounting And Business/Management
Middle Tennessee State University (Mtsu)
Electrical And Electronics Engineering
Tennessee Technological University
FAQ
Frequently asked questions about Michael Mcgee
Quick answers generated from the profile data available on this page.
What company does Michael Mcgee work for?
Michael Mcgee works for Verint.
What is Michael Mcgee's role at Verint?
Michael Mcgee is listed as Director, Engineering Operations at Verint.
What is Michael Mcgee's email address?
AeroLeads has found 1 work email signal at @verint.com for Michael Mcgee at Verint.
Where is Michael Mcgee based?
Michael Mcgee is based in Alpharetta, Georgia, United States while working with Verint.
What companies has Michael Mcgee worked for?
Michael Mcgee has worked for Verint, Motovario Ltd, Watchrepair.Net Llc, and Dell.
How can I contact Michael Mcgee?
You can use AeroLeads to view verified contact signals for Michael Mcgee at Verint, including work email, phone, and LinkedIn data when available.
What schools did Michael Mcgee attend?
Michael Mcgee holds Bachelor’S Degree, Bachelors Of Business Science from Belhaven University.
What skills is Michael Mcgee known for?
Michael Mcgee is listed with skills including Enterprise Software, Quality Assurance, Reporting And Analysis, Iso 9000, Information Technology, Computer Network Operations, Relationship Management, and Technical Support.
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