Provided change management, organization design, organization development, and leadership development consulting services to various for-profit and not-for-profit organizations including Dover Corporation, Jesse Brown VA Medical Center, and State Farm Insurance.

• Conducted a needs assessment and subsequently designed, developed, and deployed a comprehensive organization design/organization effectiveness methodology. • Supported the global implementation of a common change management methodology. Coached professionals in its use. Applied methodology to client projects.• Designed and developed functional strategic planning process and facilitated strategy alignment sessions.• Developed interventions and resources in support of employee engagement efforts. • Supported bi-annual cultural survey assessment and intervention initiatives. • Provided OD consulting services to Medical Devices and Diagnostics Division clients. • Designed and developed a project tracking database; and an on-line OD resources portal.• Managed projects and programs, project teams, and budgets; identified, contracted and managed vendors.

• Led and provided change management consulting support to the deployment of an enterprise-wide, integrated performance management and succession planning system. • Led change team in the deployment of the Oracle/PeopleSoft HR ERP system.• Designed, developed, deployed and managed a development program for high-potential managers whose elements included mentoring, 360 individual feedback and development planning, formal workshops, and application projects. • Provided 360 feedback and coaching to organization leaders. • Designed, developed, managed and co-facilitated a Strategic Thinking seminar series for senior leaders. As a member of the steering committee designed, developed and facilitated a corporate strategic planning off-site. Outcomes of these efforts included a new Military Business Unit, and an expanded distribution network within the Parts & Service Division.• Designed, developed, co-facilitated, and managed an Innovation program for middle managers.• Implemented competency profiling process for senior and middle management and senior professional positions, and subsequently deployed a competency-based selection process.

• Established an internal, self-directed, Training & Organization Development consulting group within the Corporate Information Technology Services Department. Developed operating model, processes and metrics. Expanded product and service offerings to address unmet needs within the company and to fully-utilize group capabilities. Facilitated adoption by group staff to new approaches. Managed customer and vendor relationships. Expanded offerings beyond North America into Europe.• Provided organization effectiveness and learning & development consulting services to internal clients.• Developed and facilitated delivery of a "Process Redesign Workshop." Facilitated "Total Quality" workshops addressing various topics. • Pioneered, deployed and facilitated upward appraisal processes that were adopted globally. • Worked as a steering committee member to select and launch a benchmarking methodology. Provided consulting support to a benchmarking effort. • With leadership steering committee, developed and led deployment of a Reward & Recognition Program within the Information Services Department, North America.• Managed corporate supervisory development curriculum. • Developed, delivered or facilitated various middle management, supervisory and professional development programs.• Managed vendors and contractors.