Michael Mcgurk is a Sr Product Manager at Carvana at Carvana. He possess expertise in salesforce.com, crushing dials, insightsquared, account management, coaching and 10 more skills. He is proficient in French. Colleagues describe him as "Mike is one of the rare people who humbly excels at almost anything you challenge him with. After his previous role in customer service, his role on our team as manager of implementations required him to project manage several installs at once, work and communicate closely with teammates, interface with clients, and problem-solve their operational implementations. Mike managed to do these so well that we quickly promoted him to be the escalation point for support and in charge of building documentation. It was extremely impressive how well he performed under a wide range of circumstances and with such a large skill set. Mike was quickly recruited by our head of technology to join as a product manager for his ability to understand the needs of customers, his creativity, and his communications skills. In an entirely new field, he worked tirelessly to master this new trade. His resilience in the face of pressure was impressive and demonstrates his extensibility. Mike is extremely good at problem solving. He works to truly understand the issue from many angles and then he is able to efficiently connect the dots. He routinely impressed me with what he could figure out on his own and the parallels he would draw as he worked with others. Mike’s communication skills are excellent through many mediums and with a wide variety of contexts. He would keep ticket notes and statuses up to date in the same way that he would share feature release emails with the team about product updates. He knew when to escalate issues to management, and when to ask for help. Mike is also a pleasure to work with. He is a bright personality with a strong work ethic and great to collaborate with. He shares knowledge as well as he receives it. He takes goals and deadlines seriously and plans ahead to get the work completed. He also laughs at my dad jokes, which is both kind and generous. Mike is a wonderful teammate, and I highly recommend his work."