Michael Mcknight

Michael Mcknight Email and Phone Number

Project Manager @ Tualatin, OR, US
Tualatin, OR, US
Michael Mcknight's Location
Tualatin, Oregon, United States, United States
Michael Mcknight's Contact Details

Michael Mcknight work email

Michael Mcknight personal email

Michael Mcknight phone numbers

About Michael Mcknight

Project manager with 30+ years of project management experience.

Michael Mcknight's Current Company Details
Tek Systems for Santiam Hospital

Tek Systems For Santiam Hospital

Project Manager
Tualatin, OR, US
Michael Mcknight Work Experience Details
  • Tek Systems For Santiam Hospital
    Tek Systems For Santiam Hospital
    Tualatin, Or, Us
  • Matthews International Environmental Services
    Project Manager
    Matthews International Environmental Services Dec 2023 - Present
    • Project Management: Led team to develop and document project processes for new Innovation team. Created supporting templates. Applied new process and led existing project. Started and led new projects using new process. Created a physical and online Obeya.• Business Analysis: Led teams to develop and document business processes. Created document and video training documentation.• Product Management: Led team to develop Voice of Customer and process to keep it current. Led team to develop system to identify and apply relevant location specific applicable regulations.
  • Roth Staffing
    Project Manager For Columbia Distribution
    Roth Staffing Feb 2023 - May 2023
    Orange, Ca, Us
    • Lead internal development team though first scrum project to implement custom program to improve efficiency of distribution system. The system was delivered on time with supporting documentation allowing a repeatable process for future scrum projects.
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  • Benchmade Knife Company, Inc.
    Project Manager
    Benchmade Knife Company, Inc. Sep 2021 - Jan 2023
    • Implemented Salesforce Service Cloud. Integrated the existing phone system with Service Cloud to automatically look up callers’ information and display it on the screen when available. Alternatively, Support Agents could be aware that this call was a first contact and some information needed to be gathered. Added web form, email, live chat and chatbot channels for customer contact. All contacts were saved for future reference. Integrated Service Cloud with Delighted Surveys to automatically send Net Promoter Score surveys to a specified percentage of service customers. Customer history and order tracking were made available to Service Agents resulting in reduced resolution times and improved NPS scores.• Led a new building project to provide more manufacturing space by relocating shipping in the new building. Coordinated space upgrade and managed Vendors to support the new operation. Coordinated system changes to create a new inventory location and processes for moving materials as needed. Coordinated tightly coupled equipment and materials move over 2-day weekend to minimize production and shipping impact. Hosted the post project celebration for project stakeholders and employees working at the new location. All company meetings are also now held at the new location.• Assigned as New Product Introduction PM. Developed planning, tracking and reporting system in Adobe Workfront. Worked with Adobe consultants to learn the more difficult portions of queues and reporting, then applied the learnings to create multiple queues, forms, reports and dashboards. Also created inventory reports in Tableau that improved our ability to have all parts ready and available when needed. Led project release work for 3 seasons including template and project setup, task and obstacle tracking and reporting, status meetings, post release analysis and continuous improvement.
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  • Tyler Technologies
    Project Manager
    Tyler Technologies Jun 2017 - Aug 2021
    Plano, Texas, Us
    • Implemented Munis ERP system for Republic of Palau. Spent 14 months onsite in RoP leading a team to implement integrated software for accounting, general ledger, accounts payable, budgeting, capital assets, cash management, employee expense reimbursement, performance-based budgeting, project and grant accounting, purchasing, human resources and talent management, payroll with employee self-service, recruiting, accounts receivable, general billing and cashiering. The process started by meeting with the stakeholders to further clarify requirements details. Those details were used to fine tune the implementation plan and project schedule. Rigorous status reporting and follow-up was required to keep the project work on track and delivered on time. Risk mitigation was successfully implemented at the end of the project in response to Covid travel limitations and the Go Live date was not impacted.• Implemented Munis Financials and Human Capital Management systems for Cities, Counties and a Public Mass Transit district.• Implementations were delivered as either hosted SaaS or onsite server installations. The goal was always to improve productivity, not to reduce head count. Munis was integrated with multiple data sources as possible. Methods of integration varied depending on the data source. High levels of security implemented to control both functionality access and data access. Two weeks of final user training and customized user documentation were delivered leading up to the Go Live date.• Project teams were staffed by full-time employees, which created a basic problem getting project work done. Extended schedules were developed and approved prior to project kickoff to improve chances of on time and on budget delivery.• Large efforts were expended on change management as most clients had only ever seen one system and were very resistant to change.
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  • Teksystems
    Project Manager At Nike
    Teksystems Feb 2016 - Oct 2016
    Hanover, Md, Us
    • Initiated Employee Enablement project helping users leverage Microsoft Office 365 functionality to improve productivity and collaboration, including mobile devices. Change Management training programs and documentation helped speed and ease the transition of employees to the new tools.• Initiated End User Enablement Unified Communications (UC) program to evaluate, select and implement a global unified communications solution. Worked with cross functional teams to document internal/external requirements and use cases, developed MS Project timelines. All status meetings and training were conducted with the web communications package that was evaluated by each geographic team.• Evaluated Cloud Video solutions, Skype for Business, Cisco Spark, WebEx and BlueJeans. Lead strategic planning team to develop recommended infrastructure to support new UC system.• Evaluated VOIP headset manufactures Jabra, Sennheiser and Plantronics, and selected a global standard (Jabra).• Developed blended agile and waterfall MS Project timeline and budget, began migration of users from MobileIron to Airwatch.• Migrated users from SharePoint 07 to SharePoint Online and Box. Worked with cross functional teams to document internal/external requirements and use cases, developed blended agile and waterfall MS Project timelines and budgets.• Migrated users from various conference room booking systems into Microsoft Outlook Online. Worked with cross functional teams to document internal/external requirements and use cases, developed MS Project timelines and budgets.• Published and delivered weekly status reports, both executive and operational, for all projects, and posted them to SharePoint for future reference. Developed documentation to ensure smooth transition to support teams. Held weekly status meetings to review with cross functional teams.
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  • Teksystems
    Project Manager For Nike
    Teksystems Sep 2015 - Feb 2016
    Hanover, Md, Us
    • Initiated Vendor project, which was part of the Nike EIM Master Data Management (MDM) program. This was the new name for data cleansing and consolidation. Master data could then be provided to the decision makers that needed it in a timely fashion.• Integrated MDM with the Finance Vendor Portal project, middleware (Fusion) and SAP as the back end. This allowed the integration of Vendor management data with Supply Chain and Finance.• Worked with cross functional teams to coordinate requirements, operational and capital budgets, uses case, design documentation, test cases and agile MS Project timeline with Vendor Portal and middleware integration. • Documented and delivered feedback from Finance Vendor Portal team to design and development teams. Updated project documentation to reflect updates.• Started integrated development, created integrated testing and Go Live plans.• Published and delivered weekly status reports, both executive and operational, for project, and posted them to SharePoint for future reference. Held weekly status meetings to review with cross functional teams.
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  • Fiserv, Inc
    Project Manager
    Fiserv, Inc Mar 2011 - Aug 2015
    Us
    • Managed two-year client facing dedicated team contract with billing of $8+ million per year, implementing an Agile upgrade with parallel custom development of financial software. Managed client expectations. Identified and leveraged opportunities to expand team and enhance relationship with client.• Multiple methods of integration with third party vendors were utilized in design, custom development and integration to setup and configure Fiserv’s SaaS. • Worked with cross functional teams to progressively elaborate requirements into CAT period. Agile process allowed incremental deliveries to be sized and added without impacting final schedule, including transition to support teams. • Implementation of small customizations handled with both waterfall and agile methodologies. • Lead cross division projects delivering suite of SaaS products.• Published and delivered weekly status reports, both executive and operational, for all projects, and posted them to SharePoint for future reference. Held weekly status meetings to review with cross functional teams.• Encouraged early adoption of new resource management and project management systems by creating PM focused documentation. • Created training materials to speed new PM on boarding process.
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  • Myhealthbank/Qcsi/The Trizetto Group
    Project Manager
    Myhealthbank/Qcsi/The Trizetto Group Sep 2005 - Oct 2010
    • Three years focused on designing, setup and configuration of hosted infrastructure to support software implementation (SaaS), ended by transferring the completed implementation to the long-term support team. As soon as the infrastructure was ready, software was installed and configured. Data gathering and cleaning occurred while loading routines were developed. • Integration with multiple third-party software products was accomplished via both web services and automated reporting and data transfer routines, including MS BizTalk. • Worked with cross functional teams to develop adequate testing strategy to verify integration is properly working.• Managed updates to online health insurance applications for the individual market each quarter. Led effort to evaluate manual processes and create an outline for staged automation. • Implemented application process automation in small stages each quarter to further replace manual processes.• Published and delivered weekly status reports, both high level and detailed, for all projects, and posted them to SharePoint for future reference. Held weekly status meetings to review with cross functional teams.

Michael Mcknight Skills

Positioning Transferring Consulting Booking Systems Market Waterfall Outline Shipping Infrastructure Insurance International Sales Import Vendors Sales System Software Wood Sales Operations Shipping Systems System Upgrades Agile Methodologies Mentoring Customizations Finance Support Teams Sennheiser Project Documentation Meeting Facilitation Adoption Road Sep Ira Cross Functional Team Leadership Product Management Business Requirements Third Party Dynamics Customer Support Legal Requirements Maintenance Management Procurement Management Cat Loading Design Hsbc Calls Skype Integration Business Modeling Indesign Handheld Devices Coordinated Powerpoint Sharepoint Accounting Quarter Process Automation Fiserv Profit Settlement Fusion Customer Satisfaction System Business Services Cell Training Material Cleaning Reports Asset Allocation Strategy Loss Prevention Mobileiron Inventory Sold Microsoft Office Middleware Microsoft Excel Testing Risk Management Training Master Data Management Open Communication Enterprise Software Status Reports Barcode Scanners Solution Conferences Documentation Project Management Design Documents Transitioning Pmp Reporting Capital Biztalk Spark Portland Hospitals Systems Design Customer Relations Sap Yahoo Coordination Voip Management System Configurations Logistics Applications Maximo Business Expansion Data Collection Communication Schedules Business Development Resource Management Routines Strategic Planning Enablement Suite Microsoft Access Webex Lake Homes Timelines Microsoft Project Project Planning Quickbooks Project Golang Contractual Agreements Bar Mobile Devices Data Migration Nike Integration Solutions Cloud Computing Standardization Presentations Horizon Internal Audit Cohesive International Art Purchasing Code Cisco Technologies Supply Chain Optimization Executive Management Portals Forest Products Data Transfer Promise Software Installation Computer Maintenance Elaboration Interfaces Coordinate Eim Scrum Visio Materials Raw Materials Software Concerts Trizetto Pmi Video Outlook Frame Microsoft Word Test Cases Web Services Sawmill Blending Special Projects Software Implementation Onboarding Invoicing Accounting Applications Budgets Saas Ddi Optimization Embedding Software Development Meetings Health Insurance Supply Chain Templates Delivery Third Party Vendors Unified Communications Evaluation Deliveries Automation

Michael Mcknight Education Details

  • Oregon State University
    Oregon State University

Frequently Asked Questions about Michael Mcknight

What company does Michael Mcknight work for?

Michael Mcknight works for Tek Systems For Santiam Hospital

What is Michael Mcknight's role at the current company?

Michael Mcknight's current role is Project Manager.

What is Michael Mcknight's email address?

Michael Mcknight's email address is mi****@****tto.com

What is Michael Mcknight's direct phone number?

Michael Mcknight's direct phone number is +150369*****

What schools did Michael Mcknight attend?

Michael Mcknight attended Oregon State University.

What skills is Michael Mcknight known for?

Michael Mcknight has skills like Positioning, Transferring, Consulting, Booking Systems, Market, Waterfall, Outline, Shipping, Infrastructure, Insurance, International Sales, Import.

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