Michael Mcknight Email & Phone Number

Peoria, Illinois, United States

• Primary responsibilities are growing the sales organization by networking and acquiring existing accounts. Targeting new customers, closing sales leads and finalizing opportunities assigned. Manage a limited number of.
• Analyze industry data to help recognize and close accounts that are generated individually or assigned.
• Target and closed new opportunities. (This included assigned leads/opportunities)
• Target and closed existing opportunities. (This includes assigned leads/opportunities)
• Schedule regular follow up visits to establishments for purposes of closing sales.
• Plan approaches and pitches to develop proposals that speaks to the client’s needs, concerns, and objectives.

Bloomington, Illinois, United States

• Responsible for overseeing multiple locations. Interviewing potential applicants, coaching and mentoring store managers and hitting sales metrics on a consistent basis.Consistently managed customer relations and.
• Inspired sales team with training and coaching.
• Managed in-store traffic and addressing guest concerns.
• Analyzed and addressing areas of improvement for the sales team.
• Maintained open communication with Training Managers, Regional Managers, and Human Resources.

Peoria, Illinois, United States

• Responsible for overseeing Midwest Region. Responsible for creating marketing campaigns, hiring sales force, producing regional sales, and client/customer relationship management.
• Worked directly with install technicians providing support for installing new services for clients. (wiringinstallation, dish placements)
• Prioritized customer escalations due to severity.
• Provided an access point between customers and the call center for complaints or concerns.
• Provided support for customers who needed assistance troubleshooting newly installed services.
• Kept a current log of all customer install information and new service activations.Accomplishments:2014 - Partner of the year.2015 - Top 10 Region in the country.