Michael Mclean Email & Phone Number

Ramstein Air Base, Rhineland-Palatinate, Germany

• Install, stack, manage and configure, switches and network infrastructure devices.
• Administer telephone system support through Cisco Unified Call Manager to include VoSIP.o Install and configure new phones, reconfigure and reposition existing phones.
• Installed and maintained fiber and coper infrastructure for 30+ networks for the 603rd AOC.
• Work collaboratively with 3rd party support services on diagnosing and troubleshooting issues
• Troubleshot room network outage; isolated stacked switches with single/faulty power supply unit, replaced PSU and added a second for redundancy.
• Provides account management and user assistance on all IT related matters for 500+ users.

Shaw AFB SC

• Provide service to end-users for operation, restoration and configuration of information systems.
• Provide network assistance and technical support to resolve user problems, service requests, communica-tions, computer, voice, network faults and outages.
• Manage network user accounts on relevant systems and platforms.
• Used Remedy to prioritize, route and assign support tickets to appropriate support team(s) for resolution.

Sr. Network Technician· Project Team Coordinator on multiple network wide PMO/Non-PMO initiatives; Windows 10 Migration, Citrix Upgrade, Virtual Environment Upgrade, Network Refresh.· Prepared regular briefings for leadership about project statuses. · Fostered positive relationships with end users to enable mission success. · Maintain Remedy queue to meet.

Al Udeid Air Base, Qatar

- F-16 Tech School 1996--1997-Shaw AFB, SC 1997--2000-Osan AFB, Korea 2000--2001-Aviano AFB, Italy 2001-2004-Osan AFB, Korea 2004--2005-Spangdahlem AFB, Germany 2005--2007-Luke AFB, AZ 2007--2014-Holloman AFB, NM 2014--2016

Holloman AFB, NM

Supervisor of Wheel and Tire shop in support of 24 F-16 fighter aircraft valued over $619M.led over 200 inspections/120 maintenance actions and assembly of 240 wheels Maintained equipment account worth $70K. Coordinated w/various outside agencies; NID, Corrosion, and Supply.

Luke AFB

• Deployed to Iraq as Wheel & Tire technician for three months
• A year as Phase tool room supervisor and $1.5M equipment account custodian
• One year as NCOIC of Wheel & Tire in support of five AMU’s/23K sorties
• Two plus years flightline maintainer 308th AMU; 7 level, Mid Shift Supervisor, engine run qualified and Cann program manager
• A little over a year as an Airman Dorm Leader

Spangdahlem AFB, Germany

• 7 level flight-line mechanic with engine run qualification (GE)
• Deployed to Turkey 2006
• Exercise Deployment to Cape Verde, Africa

Associate’S Degree, Aviation Maintenance, Apr 2014

Associate'S Degree