Michael Mcmann Email & Phone Number

Frisco, Texas, Us

Manage and direct client engagement for a national client base while working closely with Conifer Health operational departments to ensure key performance goals are met and client satisfaction is attained. Serve as liaison to all clients in C-level revenue cycle performance updates. Recognize and foster additional business development opportunities with existing and prospective clients. Support organic growth through identification of client needs and by working closely with operations, business development and design teams to bring solutions to market. Cultivate and foster positive client relationships with physicians, clinicians and practice administrators. Work collaboratively with various departments within Conifer Health to address client concerns or fulfill client requests. Lead interdisciplinary teams (Claims Management, Contract Management, Payment Posting, Third Party Follow-Up, Business Intelligence, etc.) to deliver high-quality A/R improvement strategies, projects and outputs. Frequently monitor key billing and collection metrics (net collections, days in A/R, aged A/R, denial rates, etc.) to ensure revenue cycle service levels for all clients are being met or exceeded. Understand payer policy and industry trends in order to provide valuable revenue cycle consultation. Direct and mentor a large team of Client Delivery Executives to provide exceptional client service.

Chicago, Il, Us

Lead operational planning efforts for a new 240-bed surgical and specialty care pavilion. Develop new department workflow and manuals. Collaborate with stakeholders to select and design new care unit technology and equipment. Convene and lead an interdisciplinary building load and activation team. Ensure regulatory compliance in planning and activation. Team with Human Resources to develop a comprehensive staff training plan. Work closely with Operational Excellence to incorporate Lean methodology and outcomes into operational planning. Design, plan and implement multiple, large-scale training exercises. Develop and execute the logistics of a multi-unit, one-day patient move.

Chicago, Il, Us

Manage the operations of the Orthopaedic Surgery practice staffed by 15 full-time surgeons providing 25,000 annual visits. Partner with the Rehabilitation Institute of Chicago to manage a full-service Physical Therapy and Occupational Therapy department staffed by 10 therapists providing 15,000 annual visits. Work closely with providers and staff to improve EMR utilization, surgical patient processing, billing and financial performance, clinical throughput and patient satisfaction. Supervise, evaluate and develop 40+ nursing and support personnel.

Chicago, Il, Us

Coordinate multiple ambulatory practices and diagnostic services to facilitate inter-departmental service improvement efforts. Chair a variety of ambulatory services committees. Provide regular facility oversight to ensure compliance with JCAHO and IDPH regulations. Safeguard compliance with building standards and applicable building and occupancy codes. Sponsor large-scale ambulatory information systems implementations. Oversee operations of the CAM food court and gift shop. Develop and manage the CAM Administration and CAM Training Department budgets. Function as patient complaint and service recovery department.

Chicago, Il, Us

Manage satellite physician offices staffed by 25 physicians providing 80,000 annual patient visits. Develop and market the RDO’s to provide primary and specialty care and to grow the physician referral base. Mentor and develop multiple practice managers. Plan, design and activate new practice locations. Negotiate preferred vendor contracts. Administer physician compensation plans. Develop and manage multi-million dollar RDO budgets. Oversee and ensure optimal revenue cycle performance. Manage physician, employee and patient satisfaction improvement projects.

Chicago, Il, Us

Manage the Electrophysiology Lab, Stress Lab, and Heart Station. Team with department medical directors and senior medical center leadership to provide advanced cardiology diagnostic services and treatment. Supervise and evaluate 25+ nursing and support personnel. Develop and manage multi-million dollar department budgets. Participate in organizational initiatives ranging from financial performance improvement to physician, employee and patient satisfaction improvement.

Bachelor Of Arts - Ba, Multi-/Interdisciplinary Studies, Business Administration

Certificate, Licensed Practical/Vocational Nurse Training

Education record