- Developer on project team upgrading current JDE version (8.9) to 9.2- Worked with both internal resources and third party vendor, including onshore resources- Mentored junior developers on the Enterprise One toolset and UDOs- Created various documentation, including technical specs, as part of the design phase of the project- Worked with BAs and other functional team members daily in both meetings and helping with documentation and other needs as part of the project- Performed initial development for custom objects being moved forward to new version- Support Team member tasked with assisting users across multiple departments leveraging ticket system

-Act as an interface between the business, IT Outsourcing partners (including offshore), and internal/external IT teams to ensure quality, compliance, and SLA/KPI adherence-Participate and provide GxP validation support during FDA Computer Software Validation activities-Engage cross-functional teams to resolve issues and for process improvements-Provide Tier 3 level support for JD Edwards OCI platform and related applications, including investigation of complex technical and business problems in detail to provide effective and efficient alternatives-Member of team tasked involved with go live of ‘new standup’ for business unit of major healthcare provider-Upgrade to ‘new standup’ instance involved merging of both on premise JDE (XE) instance and OCI JDE (9.1) instance to a combined 9.2 OCI instance

-Member of ERP resource team supporting various JD Edwards and other systems-Functional processes and groups supported include AP, AR, Supply Chain, Product Development, Marketing, EDI, and Human Resources-Provide live support for all company software systems including E1, Create!Form, Salsify, and OEC

-Support business users across all Financial, Supply Chain, and OTC functions-Assist IT sustainment team with identification/resolution of daily production issues-Collaborate with Onshore/Offshore vendors for all enhancement and upgrade projects to ensure minimal impact to business -Leverage Enterprise One/related tools including RDA, FDA, BI Publisher, NER, BSFN, One View reporting, SQL, UX tools-Manage offshore resources with various projects and retrofitting tasks

-Worked daily with business analysts to gather requirements on custom objects and processes for A/P, A/R, Sales, HRM, Payroll, and Manufacturing departments-Lead developer for Capital Asset Management project-Project Lead for Create!Form upgrade – tasks included project plan creation, work breakdown scheduling, and modification of forms and scripts-Worked with consultants and senior financial analyst to create new integrity, EDI, and vendor managed reports as part of upgrade project -Used entire E1 toolset to create/modify custom objects - including reports, applications, named event rules, business functions, business views and tables

-Collaborated with functional consultants to gather requirements and create functional specifications -Created technical design and specifications for required modifications -Supported end users on site during go-live activities for both daily and periodic processing -Worked with multiple modules, including Sales Order Management, Inventory Management, General Accounting, Accounts Payable, Accounts Receivable, and Procurement on JD Edwards Enterprise One version 9.0 -Created and supported various interface programs, including table conversions and Z-file batch UBEs

-Worked as IT representative tasked with supporting JD Edwards production users on JD Edwards Enterprise One version 9.0-Worked with various functional groups, including Human Resources, Accounts Payable, Accounts Receivable, Fixed Assets and Taxation, Data Center Support Operations, and Networking-Created user documentation for multiple business processes -Involved with business and SDLC processes, including weekly meetings with functional departments to discuss process improvements

-Supported JD Edwards production users in both World and Oneworld, including on call activities-Worked on multiple project teams to enhance and improve current business processes in the A/P, A/R, and Returns Management groups-Involved in the full SDLC process for all production fix or enhancement activities, which included requirements gathering, functional and technical designs, and all unit/user acceptance testing-Modules and processes supported include all financial groups, manufacturing, supply chain management, and sales order processing-Involved with business and SDLC process improvements, including working on two committees charged with streamlining and improving the current documentation-Worked with multiple teams and systems to validate enhancements

-Acted as liaison between IT and Accounting for all enhancements and upgrades-Worked on the project team tasked with upgrading the JD Edwards system from versions XE and 8.11 to 8.12 -Collaborated with functional analysts and accounting department to streamline processes and create new documentation-Support activities included both development of custom reporting and functional activities such as account and business unit creation and modification-Worked with Business Intelligence team to validate their work against G/L and other financial information

-Created custom objects – including reports, applications, and tables – using all tools within the JDE OW toolset-Worked daily with Job Cost, Procurement, A/P, A/R, and Fixed Assets users to gather requirements on custom objects and processes-Worked with users to improve business processes and documentation-Trained and mentored junior developers on various tools/processes-Supported and worked with engineers at job sites (both public and private sector)

-Created and modified multiple custom objects, including reports, applications, business functions, and tables-Worked daily with JD Edwards Payroll and Human Resources users to gather requirements on custom objects and processes-Trained users on various processes

-Created and modified several reports and applications using the JD Edwards toolset-Created Named Event Rules, reports, and applications that serve as Kitchell’s “Labor Rules” for payroll-Supported users of JD Edwards in multiple departments and clients (both public and private sector)-Worked with JD Edwards Enterprise One versions XE and 8.0

-Worked extensively with Enterprise Report Writer, Forms Design Aid, Table Design Aid, and Named Event Rules-Worked with multiple public sector clients helping with implementation of several modules including HR/Payroll, Financials (general, A/R, A/P), Sales Order Processing, and Distribution-Worked on releases B73.3.2, B73.3.3, and OneWorld XE-Completed several JD Edwards training courses across all modules

-Worked internally at JD Edwards Headquarters for an extended period-Created several reports in the equipment module -Coded Euro Conversion scripts on various programs within CSMS module-Worked on versions B73.3.1 and B73.3.2

-Centrally involved with installing, implementing, and modifying an automated migration tracking tool for international clients in Portugal, Belgium, and Spain. This system effectively cut software migration time in half, allowing for reallocation of personnel resources-Trained and mentored technical and non-technical users of the migration tool-Member, and team lead, of the European Software Development Center technical support team, located in Portugal