Michael Mcsweeney Email & Phone Number

Washington, District Of Columbia, United States

Washington DC-Baltimore Area

SharePoint Engineer supporting the US Treasury in mission-critical operations including the designing, implementing, and maintaining SharePoint solutions to meet the unique needs of our clients within the Treasury Department. Contributor to high-impact projects that drive efficiency and effectiveness of government operations. Skills include:SharePoint.

Sunnyvale, California, United States

Responsible for the configuration, deployment, maintenance, and support of critical applications and systems that are essential to mission success, working with cutting-edge technologies and collaborating with a diverse team of professionals to perform systems administration tasks and mitigate risks. Skills include:Application Deployment and.

Afghanistan

Customer-focused Service Desk and ADPE (Automated Data Processing Equipment) Technician responsible for providing technical support and troubleshooting assistance to end users, ensuring the reliable operation and maintenance of IT systems and equipment. Skills include:Service Desk SupportIncident ManagementADPE Maintenance and ConfigurationUser Account.

Arlington, VA

Senior Help Desk Technician providing advanced technical support and troubleshooting assistance to end users, ensuring the efficient operation and maintenance of IT systems and services. Had opportunity to lead and mentor a team of help desk technicians and contribute to the success of mission-critical projects. Skills include:Technical Support.

Afghanistan

Field Service Technician responsible for providing on-site support and technical assistance to end clients, ensuring the reliable operation and maintenance of our avionics systems and equipment. Skills include:On-Site Technical Support & TroubleshootingInstallation and ConfigurationPreventive MaintenanceCustomer Training and SupportDocumentation and.

Arlington, Virginia, United States

Deskside Support Technician to join our team responsible for providing on-site technical support and assistance to end users, ensuring the smooth operation and maintenance of IT systems and equipment. Skills include:End User SupportHardware Installation and ConfigurationSoftware Installation and SupportUser Account ManagementAsset Management and Inventory.

Arlington, Virginia, United States

Service Desk Lead responsible for leading a team of service desk technicians to deliver high-quality technical support and customer service, drive process improvements, and contribute to the success of clients' IT operations. Skills include:Team LeadershipService Desk OperationsTechnical SupportIncident ManagementCustomer Relationship ManagementProcess.

Arlington, Virginia, United States

System Analyst responsible for analyzing, designing, and implementing complex systems and solutions to support mission-critical projects and programs by collaborating with a diverse team of professionals to solve some of the most pressing challenges in aerospace and defense. Skills include:System Analysis and Requirements GatheringSystem Design and.