As a shift supervisor at Starbucks and a technician at DrTec, I combine customer service and tech skills to deliver quality results. I have been working at Starbucks for over four years, where I train new employees, service customers, and manage daily operations in a high-speed environment. I have also been working at DrTec for over a year, where I set up computers, install networking equipment, and troubleshoot issues for clients. I have a high school diploma from Vernon Hills High School, and I am skilled in customer service management, multi-tasking, and customer-focused service. I am passionate about technology and coffee, and I enjoy working with diverse and dynamic teams. My goal is to further develop my tech expertise and leadership skills, and to contribute to the success of both Starbucks and DrTec.