Michael Mella Email and Phone Number
Michael Mella work email
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Michael Mella personal email
I am passionate about fostering close collaboration and teamwork in making digital products come to life for customers. With over 8 years as an outcome focused digital product manager in both finance and logistics industries, I am always looking for ways to balance keeping the customer in focus while looking for ways to improve the way we work together to serve them. I love the diversity of perspectives from stakeholders I get to work with as a product manager while staying true to my roots in a previous nuclear engineering career of not being afraid to roll up my sleeves, get into the nitty gritty analytical details, and synthesize in a way that is easily understandable for others.
Charles Schwab
View- Website:
- schwab.com
- Company phone:
- 800-435-4000
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Senior Manager, Digital Product ManagementCharles Schwab Jul 2020 - PresentWestlake, Texas, Us-Delivered Schwab Personalized Indexing serving as E2E product manager, achieving outcome focused results across enrollment, maintenance, and client facing dashboard experiences-Drove foundational discovery work to expand distribution of Schwab Personalized Indexing in B2B segment-Interviewed, onboarded, and trained multiple product owners to help grow the Schwab Personalized Indexing product team-Created and maintained opportunity backlog by analyzing data and customer feedback-Managed client facing dashboard and internal capabilities team, creating and executing upon extensive backlog of epics and stories-Back to back Key Contributor Award winner (2021 and 2022)-Served as department Chief of Staff Department managing leadership deliverables for executive review
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Senior Technical AnalystFedex Oct 2017 - Jul 2020Memphis, Tn, Us- Created and managed customer experience and business features as a Product Manager for FedEx APIs, providing business capabilities to the FedEx dotcom website, mobile app, direct integration B2B customers, and internal consumers- Served as Product Manager creating a new digital customer experience for hazardous shipping that reduced annual regulatory risk by $7M- Managed the redesign of FedEx Tracking API enhancing the customer experience, minimizing transaction times, and provided consistent experience to allow access for $8B revenue stream- Consulted on process improvement initiatives including scrum team sizing, and business epic/feature roadmap design in support of corporate wide agile transformation -
Project Management AnalystFedex Nov 2015 - Oct 2017Memphis, Tn, Us• Drove UI enhancements, efficiencies, and changes to align with business rules as a Product Owner for the FedEx package surcharge application• Managed vendor and associated contract resulting in an increase in their performance index of 15% in a year• Confirmed business requirements were met during user acceptance testing of a business software, improving systematic payment to invoice match rate by 19% resulting in $90K annual cost savings
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Reactor EngineerEntergy Mar 2012 - Jul 2015New Orleans, La, Us• Developed plans to modify power up to 1000MW at a nuclear power plant• Created most efficient fuel movement plan, structuring the timeline for all concurrent projects in a $40M refuel outage• Led committee dedicated to ensuring the safety and integrity of nuclear fuel • Facilitated fuel enhancement project working with vendor resulting in refurbishment of 20 fuel pieces• Supported new team of engineers at neighboring plant, providing subject matter expert guidance• Maintained detailed nuclear material inventory and acted as a key interface between corporate and regulatory stakeholders during successful federal government inspection• Trained groups of 25+ new employees through objective-based training in both engineering and maintenance departments -
Math And Physics TutorTutor John Aug 2011 - Mar 2012Taught math and physics classes in addition to private sessions varying from individual to small group
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Graduate Research AssistantTexas A&M University Aug 2009 - May 2011College Station, Tx, Us• Designed network that assessed the optimized path for an engineering process• Gathered cross-departmental research from both technical and policymaking backgrounds• Summarized research results in a comprehensive thesis
Michael Mella Skills
Michael Mella Education Details
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Texas A&M UniversityNuclear Engineering -
Lsu ShreveportGeneral Business
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The Ohio State UniversityPhysics
Frequently Asked Questions about Michael Mella
What company does Michael Mella work for?
Michael Mella works for Charles Schwab
What is Michael Mella's role at the current company?
Michael Mella's current role is Senior Manager, Digital Product Management at Charles Schwab.
What is Michael Mella's email address?
Michael Mella's email address is mm****@****rgy.com
What schools did Michael Mella attend?
Michael Mella attended Texas A&m University, Lsu Shreveport, The Ohio State University.
What are some of Michael Mella's interests?
Michael Mella has interest in Writing, Projects, Reading, Running, Analyst Positions, Exercising, Tennis, Career Development Opportunities.
What skills is Michael Mella known for?
Michael Mella has skills like Agile Project Management, Business Analysis, Microsoft Office, Data Analysis, Problem Solving, Project Management, Instructional Skills, Tutoring, Reactor Physics, Radiation Safety, Energy, Power Generation.
Who are Michael Mella's colleagues?
Michael Mella's colleagues are Michael Pashkow, Raunak Joseph, Kayla Samples, Samantha F., Briana O'malley, Arly Manigat, Anish Singam.
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