Michael Mendonca Email and Phone Number

- Prospecting and meeting people to complete financial need analysis- Suggest various products available in alignment with clients circumstances- Provide life insurance, health insurance, wealth accumulation and savings and debt re-structuring products- Follow company's goals in providing service in 7 areas P.R.E.D.I.C.T. to help families earn more income, be properly protected, debt free and financially independent

Marketed and advised on Home Communication and entertainment productsActively followed up on orders until installation and confirmed service met customer demandProvided feedback to parent company to enable service and pricing met competitionProvided customer service by meeting client regularly and made changes to the services based on any new development either with the parent company products or clients lifestyle. Got referrals .

- Approached prospective clients to discuss the various vending machine solutions available.- Studied client's staff and customer strength to draw up plans on installation of vending machines- Took project from Blueprint to execution and followed up to make any changes if numbers changed- Kept in touch on regular basis to get referrals - Was responsible in increasing company turnover by over 50% within 1 year

Developed and built business from start up to generate 6-figure sales annually; established strong 700-account customer base of wholesalers, retailers and commercial businesses.Sales Increases  Increased sales year-over-year by leveraging accounts to build credibility and introducing new sales tools and marketing collateral. New Market Development Opened the market ahead of the competition, persuasively overcoming customers’ concerns about product viability through combination of techniques that included product demonstrations, a strong guarantee, and referral lead generation.Sales & Marketing Presentations Created marketing presentations and demo products ; developed highly effective sales approach that emphasized personal service, consumer education, and relationship building. Customer Loyalty & Referrals Produced 80% of all new business in 2000 through referrals. Fostered excellent relationships and referrals by building trust and rapport with customers.Staff Supervision  Hired, trained, and supervised estimators and installers, providing guidance in use of tools, on-the-job safety guidelines, customer interactions, and effective presentation of quotationsProject Management Managed all aspects of New product introduction from start to finishEfficiency Improvement Established streamlined systems, technologies, and processes to maximize efficiency and productivity. Enhanced company image through highly professional sales and marketing presentations and strategies.

Duty Free Shop Sharjah Airport, UAE 1998 to 2004(An airport duty free shop operator retailing Consumer goods, Fashion accessories, Luggage and writing instruments)- Purchased commodities as assigned by Purchasing Manager, utilizing negotiating skills to obtain the most competitive price while maintaining specified quality standards and delivery requirements- Followed-up and reviewed all open orders and ensured that it was received in the agreed time frame- Worked with the Shipping and Receiving department to arrange transportation of purchases - Worked with the Supervisor to verify quantity and quality of stock received from suppliers and resolved all discrepancies- Reviewed and authorized payment of invoices or return of merchandise- Responded to telephone, in person or electronic enquiries from Vendors and Customers and forwarded to appropriate persons or departments- Understood the problems based on client need analysis, recommended solutions and ensured that quality procedures were in place as per customer expectations