• Through the COVID-19 pandemic, coordinated with Mohawk Medbuy (MMC) Senior Leadership, Strategic PPE suppliers, and Ministry of Health (MoH) officials, holding a key role disseminating critical information through the MitigAID Supply Disruption Platform and company website.• Provide day-to-day management of cross-functional supply disruption team monitoring and controlling existing processes sharing critical COVID-19 updates, software updates, and implications, and progression to project KPI’s.• Advocated and facilitated Project Management software user group (Smartsheet) with 15 colleagues to enhance companywide user adoption the end goal to apply efficiencies and automation to processes and projects.• Remodeled end-to-end reporting of sourcing processes allowing senior leadership to identify bottlenecks and reassess staffing allocation; this also enabled clear and concise reporting for both hospital members, board committees and annual business reviews.

• Advise strategy with Senior Leadership, optimize data quality and analysis utilizing Tableau and Microsoft Excel to produce ad-hoc and regular reporting on a variety of initiatives• Develop interactive reports and dashboards to describe, predict and prescribe AP data and processes facilitating senior management decision making and external auditing• Act as Liason between end-users, developers, and Mohawk Medbuy providing expertise as a Subject Matter Expert on analytics system and processes and escalating data quality and software concerns

• Inventories, maintains and controls an automated/manual filing system; Updates various files and produces reports to maintain and monitor the file locater system• Assets the validity of B2 adjustment requests for refund for accuracy and completeness with respect to requirements under trade legislation and regulations submitted by importers/brokers/consultants• Outcomes include improved access to information and reduced wait times on claims reducing government inefficiency

• Determined staffing needs on a daily basis reducing labour costs where possible to best serve the needs of the business• Established smooth conflict resolutions utilizing corporate policies, communication skills and high level emotional intelligence which resulted in positive customer relations• Conduct daily cash reconciliation for closing balances of over $20,000 to ensure accountability and eliminate theft• Delegated and prioritized tasks such as overall cleanliness, cashiers, customer service clerks, u-scan attendants and service clerks based on personal strengths and interests as wells as workplace demands to a team of 20+ front-end staff for management relief reinforcing leadership skills

• Collaborated in the development and implementation of a comprehensive marketing plan resulting in 125% increased submission rate• Maintained and strengthened the organizations web presence through social networking receiving a growth in online responses• Liaison with universities across Canada using personal selling techniques to expand our organization

• One on one tutor with students with learning disabilities and/or special needs• Implemented specialized learning plans in coordination of teaching staff• Supervised over 100 children during break periods

• Gained a comprehensive orientation to banking industry• Contributed to daily operations in accounting, daily deposits, worldwide currency and filing