Michael Mergenthaler

Michael Mergenthaler Email and Phone Number

Chief Operating Officer @ Mercury Tech Partners
Michael Mergenthaler's Location
Cornelius, North Carolina, United States, United States
About Michael Mergenthaler

Effective operations executive with a proven track record in strategic and operational planning with full P&L responsibility; extensive experience in global sales, installation, and support of enterprise products and services.Certifications: Six Sigma Lean Professional; Certified Change Management SpecialistCore Competencies: Executive Management; P&L Responsibility; Business, Network Operations; Retail Solutions Sourcing and Delivery; Digital Asset Management & Content Distribution System Delivery; Business Process Analysis, Improvement and Automation; Product Development; Fulfillment; SaaS and/or Recurring Revenue Business Model Development; Private Equity Support, Change Management; Product Management; Materials and Supply Chain Management; Turnaround and Distressed Company Operations; International; Program Management; PMO; Project Management; Employee Development; Contract Negotiation; Strategic Planning; Account Management; Workforce Planning; Field Services.

Michael Mergenthaler's Current Company Details
Mercury Tech Partners

Mercury Tech Partners

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Chief Operating Officer
Michael Mergenthaler Work Experience Details
  • Mercury Tech Partners
    Chief Operating Officer
    Mercury Tech Partners Jun 2023 - Present
    Conover, Nc, Us
    Mercury Tech Partners provides customized, turn key deployment services to Fortune 100 clients across North America. We provide project management, field services, full-service logistics including stage / kit / ship for a wide range or technology roll outs and refresh.
  • Acceletrac
    Managing Partner, Operations
    Acceletrac Feb 2016 - Jun 2023
    Founding Member responsible for all client management and project deliverables for boutique consulting firm. Acceletrac provides expertise to hospitality, and sports and entertainment clients to navigate stalled product campaigns, new product definition (feature set Vs cost / time to market analysis) as well as streamlining operations through process development and KPIs. Assignments included:* Lead project management for live event company that resulted in 34% reduction on labor costs at a major sports venue.* Analysis for a hardware provider attempting to improve market share in convention / hospitality market for current products enjoying international success but struggling in the US. Acceletrac provided introductions and project planning before the effort was cancelled due to regulatory headwinds.* COO for a professional services company in the public utility space expanding its offerings with a proprietary SaaS offering.* Head of Operations in Management Team that reset go-to-market and product development for a post-acquisition turn-around.
  • Signalshare
    Sr Vice President Of Operations
    Signalshare Dec 2012 - Feb 2016
    SignalShare specialized in high capacity Wi-Fi Networks and mobile engagement for massive audiences. Responsible for all order-to-cash teams for WiFi network construction and monetization. My team's accomplishments included:* Crafting Professional Services Offering to NBA, NFL and NHL clubs to consult on network issues as well as integrating our proprietary fan engagement platform; * Operational Support for Strategic Shift from wireless network integrator/operator to a media centric / mobile engagement managed service model focused on generating ad revenue and sponsorship dollars. Developed processes to execute insertion orders, proof of performance and media warehousing.* Decreased payroll costs by almost 20% by right sizing staff to reduce bench time and poor performers. * Decreased warehousing costs by 15% by outsourcing stage / kit / ship; developed processes for work order management and inventory control.* Increased network performance and reduced operating costs by working with overseas hardware suppliers on quality assurance and release management process; introduced production support processes and discipline.
  • Muzak, A Mood Media Company
    Vice President Of Media Operations
    Muzak, A Mood Media Company Jan 2012 - Dec 2012
    Mood Media Corporation (TSX:MM / LSE:MM) is a leading international provider of sensory marketing solutions. Mood Media supports 500,000+ commercial sites in more than 40 countries throughout North America, Europe, Asia and Australia. * Lead teams responsible for content duplication and delivery to domestic locations over multiple delivery channels, quality assurance and ad content creation.* Increased efficiency by re-organizing 100 person staff in multiple locations as we synergized post acquisition operations in domestic and European offices. * Increased quality assurance and lowered labor costs by over $100,000 by developing a web based algorithm to review media assets.
  • 11Giraffes
    Vice President Of Operations
    11Giraffes Sep 2007 - Jan 2012
    Charlotte, Nc, Us
    Member of senior management team in early stage company focused on digital media delivery. Lead order-to-cash teams for new product roll-out of proprietary digital media network, including call center, PMO, materials planning and vendor management. Key strategic voice during product development to ensure operational considerations would lead to cost effective product and support; worked with development team to define requirements, feature / functionality to ensure ROI as revenue grew 300% over two years. Reduced fielding costs 15% while supporting rapid growth while expanding distribution paths, including direct sales, distributors and software-as-service.
  • Independent
    Consultant
    Independent Sep 2006 - Sep 2007
    Performed analysis and program management for technology-oriented start-up companies to major manufacturers and network providers. Assignments included: * Program management for hardware development for a major handset manufacturer, including coordinating offshore development;* Marketing and feature set analysis for major domestic wireless network provider; * Program management for launch of managed services offering.
  • Aeroastro Inc
    Executive Vice President, Operations; General Manager, Sens
    Aeroastro Inc Apr 2005 - Sep 2006
    Executive responsible for all Corporate operations while General Manager of business unit that accounts for 30% of total corporate revenues. Responsible for satellite communication line of business providing network products and services over LEO satellite constellation; P/L, staff and vendor management.Exceeding revenue projections by 29% while cutting expenses by 24%. Introduced new strategic direction to maximize Company's skill set while differentiating AeroAstro from the competition; restructured sales process and staff to match new strategic direction.Executive Staff - Corporate operations, strategic planning and mergers/acquisitions.
  • Cdex Inc
    Vice President Of Business Operations
    Cdex Inc Jan 2001 - Dec 2004
    Develop business case, product requirements and deployment process for this start-up venture, developing chemical detection technology for homeland security, medical, and quality assurance markets.Overall operating responsibility for finance, marketing, legal and HR organizations as member of a three-person Executive Team. Manage annual budget and staff.Initiate domestic and global product distribution strategy via direct and channel sales and technology licenses.Managed professional services firms for successful filing under ?34 Act and ?33 Act with the Securities and Exchange Commission.
  • Cais Internet
    Director Of Planning And Scheduling
    Cais Internet 1999 - 2001
    Responsible for creating business processes and procedures to meet corporate objective of increasing deployments of high-speed Internet access installations to hotels and multi-family dwellings (local LANs connected to national ISP network) from 30 sites per month to 300 per month. Managed annual labor budget of $75 million and annual materials budget of $90 million. Managed staff of 50 in deployment and field installation management directing more than 1,000 field installation personnel on more than 250 projects daily; average project length was 3 weeks.Reduced per room costs by up to 25% by introducing fixed-price labor contracts with third-party contractors; outsourced warehousing, staging and configuration to full-service aggregator for additional cost reduction. Reengineered business/deployment process to efficiently manage inputs and outputs to further reduce materials shipping and labor costs per site; greatly improved inter-departmental efficiency.
  • Orbcomm
    Manager, Business Operations
    Orbcomm 1997 - 1999
    Rochelle Park, New Jersey, Us
    Managed calculation, collection and revenue assurance for network usage charges from global partners and service providers.Directed development, international deployment and maintenance of proprietary back-office customer care and billing software. Reported to executive staff; traveled extensively in Europe, South America and Asia.Served as lead negotiator on long-term software licenses with international business partners, including TelecomItalia, Deutsche Telecom, Celcom, Sinocomm, TeleGlobe.Interacted with senior management of above global partners to develop and document business practices at all stages of business development to expedite introduction of network services to customers in the territory; global partners ranged from new ventures to international telecommunication conglomerates. Left ORBCOMM for opportunity to manage larger organization.
  • Mci
    Analyst
    Mci 1995 - 1997
    Basking Ridge, Nj, Us
    Member of corporate-wide task force of senior managers to develop processes and systems for scaleable growth of local services. Gathered and performed requirements analysis for subscriber billing system modifications for prioritizing resources. Left MCI for opportunity to manage organization and lead international projects.

Michael Mergenthaler Education Details

  • St. John'S College
    St. John'S College
    Liberal Arts / Classics
  • Old Dominion University
    Old Dominion University
    English / Lit.
  • Mater Dei Hs
    Mater Dei Hs

Frequently Asked Questions about Michael Mergenthaler

What company does Michael Mergenthaler work for?

Michael Mergenthaler works for Mercury Tech Partners

What is Michael Mergenthaler's role at the current company?

Michael Mergenthaler's current role is Chief Operating Officer.

What schools did Michael Mergenthaler attend?

Michael Mergenthaler attended St. John's College, Old Dominion University, Mater Dei Hs.

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