Michael Mergenthaler Email & Phone Number

Conover, Nc, Us

Mercury Tech Partners provides customized, turn key deployment services to Fortune 100 clients across North America. We provide project management, field services, full-service logistics including stage / kit / ship for a wide range or technology roll outs and refresh.

Founding Member responsible for all client management and project deliverables for boutique consulting firm. Acceletrac provides expertise to hospitality, and sports and entertainment clients to navigate stalled product campaigns, new product definition (feature set Vs cost / time to market analysis) as well as streamlining operations through process development and KPIs. Assignments included:* Lead project management for live event company that resulted in 34% reduction on labor costs at a major sports venue.* Analysis for a hardware provider attempting to improve market share in convention / hospitality market for current products enjoying international success but struggling in the US. Acceletrac provided introductions and project planning before the effort was cancelled due to regulatory headwinds.* COO for a professional services company in the public utility space expanding its offerings with a proprietary SaaS offering.* Head of Operations in Management Team that reset go-to-market and product development for a post-acquisition turn-around.

SignalShare specialized in high capacity Wi-Fi Networks and mobile engagement for massive audiences. Responsible for all order-to-cash teams for WiFi network construction and monetization. My team's accomplishments included:* Crafting Professional Services Offering to NBA, NFL and NHL clubs to consult on network issues as well as integrating our proprietary fan engagement platform; * Operational Support for Strategic Shift from wireless network integrator/operator to a media centric / mobile engagement managed service model focused on generating ad revenue and sponsorship dollars. Developed processes to execute insertion orders, proof of performance and media warehousing.* Decreased payroll costs by almost 20% by right sizing staff to reduce bench time and poor performers. * Decreased warehousing costs by 15% by outsourcing stage / kit / ship; developed processes for work order management and inventory control.* Increased network performance and reduced operating costs by working with overseas hardware suppliers on quality assurance and release management process; introduced production support processes and discipline.

Mood Media Corporation (TSX:MM / LSE:MM) is a leading international provider of sensory marketing solutions. Mood Media supports 500,000+ commercial sites in more than 40 countries throughout North America, Europe, Asia and Australia. * Lead teams responsible for content duplication and delivery to domestic locations over multiple delivery channels, quality assurance and ad content creation.* Increased efficiency by re-organizing 100 person staff in multiple locations as we synergized post acquisition operations in domestic and European offices. * Increased quality assurance and lowered labor costs by over $100,000 by developing a web based algorithm to review media assets.

Charlotte, Nc, Us

Member of senior management team in early stage company focused on digital media delivery. Lead order-to-cash teams for new product roll-out of proprietary digital media network, including call center, PMO, materials planning and vendor management. Key strategic voice during product development to ensure operational considerations would lead to cost effective product and support; worked with development team to define requirements, feature / functionality to ensure ROI as revenue grew 300% over two years. Reduced fielding costs 15% while supporting rapid growth while expanding distribution paths, including direct sales, distributors and software-as-service.

Performed analysis and program management for technology-oriented start-up companies to major manufacturers and network providers. Assignments included: * Program management for hardware development for a major handset manufacturer, including coordinating offshore development;* Marketing and feature set analysis for major domestic wireless network provider; * Program management for launch of managed services offering.

Executive responsible for all Corporate operations while General Manager of business unit that accounts for 30% of total corporate revenues. Responsible for satellite communication line of business providing network products and services over LEO satellite constellation; P/L, staff and vendor management.Exceeding revenue projections by 29% while cutting expenses by 24%. Introduced new strategic direction to maximize Company's skill set while differentiating AeroAstro from the competition; restructured sales process and staff to match new strategic direction.Executive Staff - Corporate operations, strategic planning and mergers/acquisitions.

Develop business case, product requirements and deployment process for this start-up venture, developing chemical detection technology for homeland security, medical, and quality assurance markets.Overall operating responsibility for finance, marketing, legal and HR organizations as member of a three-person Executive Team. Manage annual budget and staff.Initiate domestic and global product distribution strategy via direct and channel sales and technology licenses.Managed professional services firms for successful filing under ?34 Act and ?33 Act with the Securities and Exchange Commission.

Responsible for creating business processes and procedures to meet corporate objective of increasing deployments of high-speed Internet access installations to hotels and multi-family dwellings (local LANs connected to national ISP network) from 30 sites per month to 300 per month. Managed annual labor budget of $75 million and annual materials budget of $90 million. Managed staff of 50 in deployment and field installation management directing more than 1,000 field installation personnel on more than 250 projects daily; average project length was 3 weeks.Reduced per room costs by up to 25% by introducing fixed-price labor contracts with third-party contractors; outsourced warehousing, staging and configuration to full-service aggregator for additional cost reduction. Reengineered business/deployment process to efficiently manage inputs and outputs to further reduce materials shipping and labor costs per site; greatly improved inter-departmental efficiency.

Rochelle Park, New Jersey, Us

Managed calculation, collection and revenue assurance for network usage charges from global partners and service providers.Directed development, international deployment and maintenance of proprietary back-office customer care and billing software. Reported to executive staff; traveled extensively in Europe, South America and Asia.Served as lead negotiator on long-term software licenses with international business partners, including TelecomItalia, Deutsche Telecom, Celcom, Sinocomm, TeleGlobe.Interacted with senior management of above global partners to develop and document business practices at all stages of business development to expedite introduction of network services to customers in the territory; global partners ranged from new ventures to international telecommunication conglomerates. Left ORBCOMM for opportunity to manage larger organization.

Basking Ridge, Nj, Us

Member of corporate-wide task force of senior managers to develop processes and systems for scaleable growth of local services. Gathered and performed requirements analysis for subscriber billing system modifications for prioritizing resources. Left MCI for opportunity to manage organization and lead international projects.

Ma, Liberal Arts / Classics

Ba, English / Lit.

Education record