Michael Meshonek Email & Phone Number

New York, United States

New York, New York, United States

Greater New York City Area

Orlando, Florida

New York, New York

• Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her• Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly… Show more • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her• Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards• Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries• Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Show less

Garden City, New York

• Solely responsible for End of Day procedures and process property management software• Prepare all VIP, Amenity, and Advanced VIP Reports for Arriving Rapport• Responsible for posting and charging Sales Driven Revenue • Ensure that all shifts are managed efficiently and effectively around daily decision making, proper labor management, planning while upholding standards, product quality, and cleanliness

• Acted and served as “manager on duty” as required and performed duties as assigned.• Represented the Hotel in regard to guest complaints and situations that require instant action.• Posted charges of room, food and beverage, phone, compute guest bills using Opera system.

• Having wealth of knowledge in relating to hotel products, events and promotions, playing the role of salesmanship by doing their effort to sell the hotel at each customer contact, to maximize the hotel revenue.

Bachelor Of Professonal Studies, Hospitality Administration/Management, 3.75 Gpa

President's List

Associate'S Degree, Hospitality Administration/Management