- Leads the conceptualization, design, and development of an online edtech framework, collaborating with cross-functional teams including product development, instructional design, and technology departments.- Create, propose, and implement innovative online programs to multiple school districts in Southern California.

- Created new recruitment strategies and initiatives to attract and hire qualified candidates.- Oversaw the design and delivery of sales training initiatives, including onboarding programs, technical skills development, leadership training, and professional development workshops.- Identified training needs and gaps through thorough analysis of sales performance data, customer feedback, and market trends, adapting training content and delivery methods to address evolving business requirements.- Developed new comprehensive training processes and documents for an organization of more than 300 employees across California and Nevada.

- Fostered strong relationships with parents and the local community. Communicating with parents regarding student progress, center activities, and educational initiatives. Collaborated with community organizations and schools to enhance sales and educational opportunities.- Effectively managed the operations, sales, and training of the center to ensure proficient output for clients and employees.- Drove a culture of continuous improvement by promoting professional development, encouraging innovative teaching methods, and implementing new ways of engaging in educational development.

- Successfully managed end-to-end operations, overseeing sales processes, and ensuring quality workflow execution.- Identified opportunities for streamlining processes, reducing costs, enhancing operational efficiency while continuing to provide a welcoming employee environment.

- Managed the overall operation of the pool and snack bar facilities, including opening and closing procedures, maintenance, cleanliness, and adherence to health and safety regulations.- Recruit, train, schedule, and supervise all staff. Ensuring all employees are properly equipped and knowledgeable in water safety and emergency protocols.