Michael Milinovich Email & Phone Number

Veteran hands-on IT Professional, passionate about helping people solve technical, business, or productivity problems, whether working independently, as a collaborative team member, or proven team leader.Able to utilize exemplary analytical and troubleshooting skills to diagnose, own, and resolve technical issues.Driven to provide top notch customer service, customer support, and satisfaction.Relentless passion to provide stable, secure, reliable end to end IT services that run at peak efficiency.Strong communication and negotiating skills, able to articulate technical issues with all organization levels, and build and manage relationships with customers, users, clients, vendors, and suppliers.I am a self-motivated, independent, and dedicated individual.My proven ability to provide empowering team leadership, excellent analytical abilities, and transformative technical improvement strategies will ensure the overall success of your organization’s growth. I can work effectively in complex organizations while collaborating with cross-functional teams and clients, in order to drive programs and projects to completion, in addition to solving challenges and executing innovative solutions.People enjoy working with me because of my high level of integrity, problem-solving skills, commitment and consistency, and my collaborative management style.Please feel free to contact me by email at kaizenx61@gmail.com to discuss how I can offer my skills and experience and become a member of your team.Technical Proficiency:•Microsoft product stack, Windows Server, Windows Workstation, Group Policy, Active Directory, DNS, DHCP•All versions Microsoft Exchange and Microsoft Office, Exchange online, Office 365 Administration, Exchange migrations•Virtualization, Hyper-V, SCVMM, Failover Clustering, App-V, VMware•Firewall, VPN, IDP, Network Switching, Disaster Recovery, Scripting, SQL Server, Avaya IP OfficeProfessional Development:ITIL, Azure Solutions & Administration, Office 365 Administration, VMware, SCCMAccomplishments:•Reduced entire Tech Support department Help Desk case close time by over 80% in less than 6 months•Designed and built network infrastructure to evolve with changes in technology and business requirements, while reducing consulting fees, hardware, software, and maintenance cost by $50K. •Executed cost reduction strategy, recycle PC’s as virtual cloud thin clients, resulting in savings of $50K.•System Administration •Networking •Virtualization •Infrastructure •Documentation •Security •Engineering •Troubleshoot

Listed skills include Leadership, It Strategy, Firewalls, Microsoft Operating Systems, and 58 others.

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  Devry Institute Of Technology

  Computer Science