Michael Milton Email & Phone Number

Southfield, Mi, Us

Regional Manager extensive teaching and leadership experience with proven ability to communicate and build consensus in sharing an organization's vision. Well versed in business and human relations including human resources, streamlined operations, and team building. Managed human resources and training systems for staff and volunteers. Extensive accounting and budgeting experience and conversant in many aspects of Information Management and business intelligence tools. Ability to identify creative solutions and improve profitability through cost reduction. Familiar with /Six Sigma processes. Overseeing 30+ location.

United States

Muti unit Stores:As an B&N College store manager I am in charge of everything that happens in my store. I recruit, hire, and train. The staff of the entire store reports to me. Administratively, my job is packed with responsibilities that, in a corporate setting, would be left to the human resources department, accounting or marketing. In a retail setting, the manager handles payroll, employee work schedules, store promotions, inventory, price changes and customer satisfaction. In addition, I am responsible for meeting sales goals set by corporate and for setting individual sales goals for the sales staff. Profit and loss, store safety and security, facility management and banking are also my responsibility.

As an B&N College store manager I am in charge of everything that happens in my store. I recruit, hire, and train. The staff of the entire store reports to me. Administratively, my job is packed with responsibilities that, in a corporate setting, would be left to the human resources department, accounting or marketing. In a retail setting, the manager handles payroll, employee work schedules, store promotions, inventory, price changes and customer satisfaction. In addition, I am responsible for meeting sales goals set by corporate and for setting individual sales goals for the sales staff. Profit and loss, store safety and security, facility management and banking are also my responsibility.

United States

As an B&N College store manager I am in charge of everything that happens in my store. I recruit, hire, and train. The staff of the entire store reports to me. Administratively, my job is packed with responsibilities that, in a corporate setting, would be left to the human resources department, accounting or marketing. In a retail setting, the manager handles payroll, employee work schedules, store promotions, inventory, price changes and customer satisfaction. In addition, I am responsible for meeting sales goals set by corporate and for setting individual sales goals for the sales staff. Profit and loss, store safety and security, facility management and banking are also my responsibility.

Accountable for training and relationship development of 125 automotive dealers encompassing all manufacturers in West Michigan and Northern Indiana. Educate dealers on product features/benefits and conduct in-car product demos on how to use these features to promote both businesses. Create processes to ensure SiriusXM protocols are implemented in dealerships.Set-up and maintained contracts with automotive dealerships for SiriusXM Programs Develop relationships with dealer partners and manufacturer district partners. Represent the company at product launches/manufacturer meetings and events. Ensure awareness in the dealer world is maintained at a high degree to distinguish SiriusXM from competition and ultimately create subscription growth. Help drive awareness and understanding of in-car technology. Provide all levels of support from technical to customer retention.

Provide clerks with information to print on price tags, such as price, mark-ups or mark-downs, manufacturer number, season code, and style number.Confer with sales and purchasing personnel to obtain information about customer needs and preferences.Set or recommend mark-up rates, mark-down rates, selling prices and marketing for merchandise.Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors.Train and supervise sales and clerical staff.Conduct staff meetings with sales personnel to introduce new merchandise.Analyze and monitor sales records, trends and economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed.Determine which products should be featured in advertising, the advertising medium to be used, and when the ads should be run.

Assign work schedules, following work requirements, to ensure quality and timely delivery of service.Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.Train workers in proper operational procedures and functions, and explain company policies.Resolve customer complaints regarding worker performance and services rendered.Inspect work areas and operating equipment to ensure conformance to established standards in areas such as cleanliness and maintenance.Managed 30 to 40 employees who include, cashiers, service desk and service runners.

Maintain customer records, using automated systems.Negotiate prices and terms of sales and service agreements.Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.Answer customers' questions about products, prices, availability, product uses, and credit terms.Quote prices, credit terms and other bid specifications.