IT Professional, an SME and L2/L3 Support in Remote Access Service (VPN) for IT Infrastructure in a Data Centre Operation.Experienced in planning, designing, provisioning, systems integration, administering and troubleshooting of Hardware and Software, Network Devices, Firewalls, Load-balancer, Servers, SAN, NAS, ESXi, Hyper-V, Network Monitoring System, Logging System, 2FA and EUCD. Experienced in IT security assessment, remediation, prevention and analysis of security threats. Accomplished IT Projects such as automated systems health-check and security compliance check using Ansible and Chef. Setup of IT Infrastructure with Servers provisioning, configuration, Network L2/L3/Firewall connectivity. Setup of Corporate Wi-Fi connectivity with AD and captive portal authentication. Experienced in incident handling, escalation and reporting. Planning and implementing of change request. Experienced in DR, BCP and Data/Server restoration.