Michael Mitchell Email & Phone Number

Chicago, Illinois, United States

• Oversees the recruitment, interviewing, and assignment of volunteers. Partners with colleagues to understand and support their volunteer needs.
• Collaborates with department teams on the development, delivery, and evaluation of the volunteer onboarding and training program, new volunteer sessions, refresher course offerings, and equity and anti-racism modules.
• Provides regularly scheduled feedback to volunteers, holding them accountable to our code of conduct, values, and pedagogical standards.
• Develops and manages the systems that enable the smooth operations of the Ryan Learning Center, including systems development, implementation, operations, and analysis. This includes collaborating with colleagues in.
• Oversees the staffing schedule for the RLC, while scheduling groups, and allocating spaces for programmatic use.
• Maintains a birds’-eye view of the Ryan Learning Center operations and oversees the logistics that enable the Center to operate efficiently and to maximum effect.

Chicago, IL

Responsible for the effective management, leadership, strategic planning and accountability of the Volunteer Engagement Department. Oversees the recruitment and assignment of volunteers and develop strategies to leverage volunteer strengths in engaging visitors and enhancing the museum experience.Manages over 900 volunteers annually.As a visitor advocate.

• Responsible for the effective management, leadership, strategic planning and accountability of the Volunteer Programs Department.
• Provides direction, coordination, and consultation for all volunteer functions within the Museum and the School of the Art Institute of Chicago.
• Continually assess the needs of volunteers and staff to enhance program/service delivery.
• Manages over 900 volunteers annually.
• Facilitates over 65,000 volunteer hours a year, with an estimated dollar value of $1, 388, 400.
• Plans, reviews and executes the annual Volunteer Programs budget.

• Recruited, interviewed and managed over 250 volunteers in all areas of the medical center.
• Developed and implemented strategic planning and aligned all departmental goals and objectives to reflect the mission, vision and values of the Rush system.
• Directed and expanded the hospital’s internship program, which accepted both college and high school students interested in careers in health care.
• Conducted all New Volunteer Orientation and Training sessions and the annual “Renew,” refresher trainings for all established volunteers.
• Managed the hospital transport system, staffed entirely by volunteers.

• Created and managed the college’s first volunteer /internship/service learning program.
• Assisted in Student Leadership Development Retreats, and conducted on campus workshops for individual and group development.
• Assisted in the coordination of the complete campus activities program, including scheduling events and facilities.
• Supervised and advised all student clubs and the programming board.
• Working with student clubs and organizations, assisted students to learn to plan, organize, work in teams, accomplish goals, and gain marketing, customer service, administrative, work and multi-cultural professional.
• Assisted in program evaluations and strategic planning for the department.

B.A., Communication

Education record