Michael Mizerak Email & Phone Number

Ontario, Canada

Provide document review and report writing in support of companies implementing and maintaining their management systems, primarily ISO 27001:2013 and ISO 27001:2022.Develop training materials for various courses to be delivered by top tier instructors.Develop and maintain comprehensive documentation frameworks, ensuring compliance with industry standards and regulatory requirements.Created and maintained detailed documentation, including policies, procedures, manuals, and standard operating processes, ensuring adherence to industry best practices.Participated as part of Observation Team for several Internal Audits.

Greater Toronto Area, Canada

Skilled in analyzing data and forecasting demand to effectively plan and schedule auditors and audits.Strong organizational skills, capable of managing multiple projects simultaneously while maintaining attention to detail and meeting deadlines.

Toronto, Canada Area

Worked as part of a team to provide timely training programs for various ISO standards. Primarily handled shipping of materials to various locales across the United States and Canada, with occasional other International shipping. Secondary duties include uploading and upkeep of exam data, as well as verifying exams, and releasing of certificates for clients. Managed a support database while ensuring a prompt response rate. Interact heavily with sales to coordinate on-site training programs as well as to establish relations with clients.

Toronto, Ontario, Canada

Oversee logistics in planning and scheduling cases for given territory in CAN and US regions.Communicating with both clients and caregivers for emergencies and cases needing urgent attention.Contribute and lead projects to improve the operational efficiency of the logistics team.Provide support with the mobile app.Assist with schedule changes and ensure accuracy of placement and client requests.Research qualifications of caregivers for assignment.Perform basic lead intake for sales team.

Brampton, On

Receive products using radio frequency scanners and relocate products using the powered industrial trucks and equipment. Required to pick customer orders on all levels of a multi-level mezzanine, as well as sort, pack, and ship customer orders. Troubleshoot any necessary problems to full resolution while adhering to strict safety, quality and productions standards.

Herndon, Va

Worked as part of a team to provide timely training programs for various ISO standards. Primarily handled shipping of materials to various locales across the United States and Canada, with occasional other International shipping. Secondary duties include uploading and upkeep of exam data, as well as verifying exams, and releasing of certificates for clients. Managed a support database while ensuring a prompt response rate. Interact heavily with sales to coordinate on-site training programs as well as to establish relations with clients.

Assist by writing and compiling rudimentary scripts for multiple functions as needed by management. Research and work with Automation Software such as vTask and AutoIT. Assist clients with organizational scripts pertaining primarily to inventory control.

Perform various functions including file review and maintenance in support of the Department Contracts team. Perform subcontract review using ESM to issue purchase orders while ensuring all of the appropriate documentation has been provided. In addition, upload relevant project documentation into EMS Projects ensuring files are CPSR compliant. Enter contract and project set-up information in Oracle. Perform Visual Compliance check on various businesses as well as ensuring current Certification. Assist in day-to-day contract activities and obtain approvals for various contract, project, proposal and agreement actions. Research contract issues and provide support during closeout process. Support audits and data calls as required.

Worked in a team to help develop, create, and maintain the company's website. Exchanged reports with upper management and coworkers, attended meetings, and performed development functions. Aided in the training of the company's employees with new software regarding the maintenance, administration, and content of the company's website. Created, maintained, and administered the company's calendaring system. Worked in Human Resources to assist employees with company policies, filed HR documents, completed Verifications for Employment, handled the phone system, and corresponded with many sections including Benefits, Retirement, and Employee Relations.